DCS ActiveSmart RS36A72JC User Manual

35
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Water has poor
taste/odor.
Refrigerator not used for an
extended period.
Flush the water filtration system.
Dispense and discard 4qt(4L) of
water, this will ensure the water tank
is refilled with fresh water.
Water dispenser
does not work.
Water supply turned off or
not connected.
Turn water on.
Supply line may be blocked. Check supply for kinks or leaks.
On first installation there
may be air in water system.
To remove air, run 4qt(4L) of
water through the dispenser.
Filter may be blocked and
needs replacing.
Replace filter (product parts and
accessories can be purchased
through our Customer Care Center
(part number: 839041).
Water frozen in tank. Increase temperature to a warmer
setting in fresh food compartment
andfreezer.
Water in first
glass is warm.
Water dispenser not used
for extended period.
Discard first glass of water
dispensed.
Tank capacity used recently. Allow water time to cool.
Drips overflow
drip tray.
Air trapped in tank. Flush the water filtration system.
Dispense and discard 4qt(4L) of
water, then rest the dispenser pad
for a further 2minutes.
Dispense and discard a further 4qt
(4 L) of water. This will displace
trapped air in the water tank and
filter system.
New filter installed.
Water flow rate
has slowed down.
Filter cartridge is restricted.
Check if filter icon is
illuminating.
Replace filter cartridge (product
parts and accessories can be
purchased through our Customer
Care Center (part number: 839041).

DCS ActiveSmart RS36A72JC Specifications

General

Brand	DCS
Model	ActiveSmart RS36A72JC
Category	Refrigerator
Language	English