6
WARRANTY
Every electric stove is tested before it leaves
the factory and it is guaranteed for one year.
If the unit should fail to operate correctly
within one year from the date of purchase,
call customer service at 1-800-459-4409
(8:30am to 5:00pm, EST). We will, at our
discretion either repair or replace the unit.
It will have to be returned to us freight prepaid
and we will return the repaired or replaced unit
to you freight prepaid. The company’s
sole obligation is to repair or replace the unit.
This warranty is void if in the opinion of Quality
Craft the unit has been tampered with, altered,
misused, damaged, abused or used with
the wrong power source. Light bulbs are not
covered by this warranty. The warranty is for
homeowner use only and does not cover units
used in commercial situations.
WARRANTY CLAIM PROCEDURE
If a claimable defect occurs, please fill out
a claim form through our website at: www.
qualitycraft.com or contact our customer
service department at 1-800-459-4409
(8:30am to 5:00pm, EST).
Before you make your claim call, please make
sure you have:
1. The description of the electric stove
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner
and installer
Claims must be filled out in writing and
returned within six (6) months of appearance
of defect. Failure to comply with this stipulation
will make the warranty null and void. We
reserve the right to a thirty-day (30) delay
following receipt of claim in which to inspect
the product. We assume no responsibility for
labor costs, removing/replacing a previously
installed product, transportation or return of a
product.
IMPORTED BY
Quality Craft
Laval, Quebec, Canada H7C 0A5
1-800-459-4409
www.qualitycraft.com
Made in China
WARRANTY
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