Dejavoo Systems Instruction Manual V525.15 27
RETAIL WITH TIP TRANSACTIONS
Retail with tip transactions are designed for those merchants that accept gratuity but are
assigned retail MCC codes. For example: Taxi, Car Service, Salon, Maintenance, etc.
It is required for retail transactions with tip that both the transaction amount and the tip
amount are authorized as one amount during the original sale, unlike the pre-auth and
post-auth of a restaurant tip transaction. Retail tips cannot be added at a later time.
To accomplish this we use a process that includes a PRESALE TICKET, which has only
sale amount information on it. The presale ticket will allow the merchant to hand their
customers a receipt showing the amount of the transaction along with a tip line. The
customer can then fill out the tip line, the total line and hand the receipt and their credit
card back to the merchant for payment. This allows the merchant to swipe the card,
enter the amount of the transaction as well as the tip amount when prompted during the
transaction. Use of this feature is optional, you do not have to print a presale ticket for
retail with tip, it simply eliminates having to ask the customer if he/she will be leaving a
tip on the card during the transaction.
Transaction types that allow retail with tip are the following:
For Example: The customer gets a haircut at the local barber shop. When finished the
merchant (the barber) prints out a presale ticket for $20.00 which is the
dollar amount due to for the haircut and hands it to the customer. The
customer writes down another $5.00 on the tip line and writes $25.00
on the total line then hands it back to the barber with his credit card.
When the barber completes the sale he is prompted to enter the
amount which is $20.00 and then prompted to enter the tip amount
which he now knows from the Presale Ticket is $5.00 (he doesn’t have
to ask the customer if he’s leaving a tip).
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