Dell EMC H740P - Troubleshooting PERC 10 Controller Issues; Adapter Not Responding Error; BIOS Disabled Error Message

Troubleshooting
To get help with your Dell PowerEdge RAID Controller (PERC) 10 series of cards, you can contact your Dell Technical Service
representative or see Dell.com/support.
Topics:
• Adapter at baseport not responding error message
• BIOS disabled error message
• Congured disks removed or not accessible error message
• Dirty cache data error message
• Discovery error message
• Drive Conguration Changes Error Message
• Windows operating system installation errors
• Firmware fault state error message
• Extra enclosure error message
• Foreign conguration found error message
• Foreign conguration not found in HII error message
• Degraded state of virtual disks
• Memory errors
• Preserved Cache State
• Security key errors
• General issues
• Physical disk issues
• SMART errors
• Replace member errors
• Linux operating system errors
• Disk carrier LED indicators
• HII error messages
Adapter at baseport not responding error message
Error Message:
Adapter at Baseport xxxx is not responding, where xxxx is the baseport of the
controller.
Corrective Action: Contact Dell Technical Support.
BIOS disabled error message
Error Message:
BIOS Disabled. No Logical Drives Handled by BIOS.
Probable Cause: This warning message is displayed after you disable the ROM option in the conguration utility. When the ROM
option is disabled, the BIOS cannot boot to Int 13h and cannot provide the ability to boot from the virtual disk. Int
13h is an interrupt signal that supports numerous commands that are sent to the BIOS and then passed to the
9
64 Troubleshooting