Dell 4100 - Page 99

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10-8 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide

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Safety Instructions4
Protecting against Electrostatic Discharge4
Notational Conventions7
Warnings, Cautions, and Notes7
Typographical Conventions7
About this Guide10
Checking the Basics12
Backing up Files12
B Asic Checks12
C Hecking Connections and Switches13
L Ook and Listen16
T He System Setup Program17
T He EISA Configuration Utility17
Messages and Codes18
System Messages18
S Ystem Beep Codes22
Warning Messages23
Diagnostics Messages23
A Lert Log Messages from the Dell HIP Program24
SCSI Hard-Disk Drive Indicator Codes26
Finding Software Solutions28
I Nstalling and Configuring Software28
Using Software28
Error Messages28
Input Errors29
Program Conflicts29
Avoiding Interrupt Assignment Conflicts29
Running the System Diagnostics30
W Hen to Use the System Diagnostics30
F Eatures of the System Diagnostics30
S Tarting the System Diagnostics31
H Ow to Use the System Diagnostics32
C Onfirming the System Configuration Information33
How to Use the Menu33
M Ain Menu Categories33
Options under Subtest34
Run under Subtest34
Quit Menu under Subtest34
Select under Subtest34
Maximum Errors Allowed35
Pause for User Response36
Output Device for Error Messages36
Output Device for Status Messages36
Test Limits37
T Ests in the System Diagnostics38
Error Messages40
RAM Test Group40
Why Run a RAM Test40
S Ystem Set Test Group41
Why Run a System Set Test41
Why Run a Video Test43
K Eyboard Test Group43
Why Run a Keyboard Test43
D Iskette Drives Test Group44
Why Run the Mouse Test44
Why Run a Diskette Drives Test44
H Ard-Disk Drives (Non-SCSI) Test Group45
S Erial/Infrared Ports Test Group45
Why Run a Serial/Infrared Ports Test45
P Arallel Ports Test Group46
Why Run a Parallel Ports Test46
SCSI Devices Test Group47
Why Run a SCSI Devices Test47
Checking the Equipment48
T Roubleshooting the Monitor48
T Roubleshooting the Keyboard49
T Roubleshooting I/O Ports49
Troubleshooting the Basic I/O Functions50
Troubleshooting a Parallel Printer51
Troubleshooting a Serial I/O Device51
Checking Inside the Computer52
R Emoving and Replacing the Computer Covers52
Removing the Computer Covers53
Replacing the Computer Covers54
Removing the Front Bezel55
I Nside the Chassis55
R Esponding to a Dell HIP Alert Message57
T Roubleshooting a Wet Computer57
T Roubleshooting a Damaged Computer58
T Roubleshooting the Battery58
T Roubleshooting Power Supply59
Replacing a Power Supply59
T Roubleshooting a Cooling Fan60
Troubleshooting Power Cable Connections60
Replacing a Cooling Fan61
Troubleshooting Expansion Cards61
Troubleshooting System Memory63
Troubleshooting the Video Subsystem64
T Roubleshooting the System Board65
T Roubleshooting the Diskette Drive Subsystem66
Checking the Diskette Drive Subsystem66
Troubleshooting a SCSI Tape Drive68
T Roubleshooting SCSI Hard-Disk Drives69
Drive Indicator Error Codes69
Installing System Board Options72
Expansion Cards73
Installing an Expansion Card74
Removing an Expansion Card74
Adding Memory75
Memory Upgrade Kits75
DIMM Installation Guidelines75
Performing a Memory Upgrade76
Installing Dimms77
Removing Dimms77
U Pgrading the Microprocessor or Installing a Secondary Microprocessor78
Replacing the Battery81
Installing Drives in the External Bays84
Efore You Begin85
Removing and Replacing Front-Panel Inserts85
Connecting the Drive85
I Nstalling SCSI Devices in the External Bays86
SCSI Configuration Information86
DC Power Cables86
Scsi ID Numbers87
SCSI Cable87
Installing a SCSI Device87
Device Termination87
Installing an Internal Tape Drive that Uses a Controller Card89
I Nstalling an External Tape Drive that Uses a Controller Card90
Installing Drives in the Internal Bays92
I Nstalling SCSI Hard-Disk Drives in the Internal Drive Bays93
SCSI Hard-Disk Drive Configuration93
Removing and Installing a SCSI Hard-Disk Drive93
I Nstalling a Poweredge Expandable RAID Controller Host Adapter Card95
System Running95
C Onfiguring the Boot Device98
Partitioning and Formatting SCSI Hard-Disk Drives98
Getting Help100
Technical Assistance100
H Elp Tools100
System Documentation101
World Wide Web on the Internet101
Commercial Online Services102
Techfax Service102
Dell Diagnostics Program102
Autotech Service102
Techconnect Bbs102
P Roblems with an Order103
Product Information103
Technical Support Service103
Returning Items for Warranty Repair or Credit104
D Ell Contact Numbers104
Diagnostics Checklist115
Appendix B Diagnostic Video Tests117
T Ext Mode Character Test117
T Ext Mode Color Test119
Color Bars Subtest120
T Ext Mode Pages Test120
G Raphics Mode Test120
X 200 Graphics Mode Screens120
X 480 Monochrome Graphics Mode Screen120
C Olor Palettes Test122
J Umpers and Switches-A General Explanation123
S Ystem Board Labels126
Disabling a Forgotten Password127
Abbreviations and Acronyms129

Dell 4100 - Page 99

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