Dell Chromebook 13-7310 - Transporting Sensitive Components; ESD Protection Summary; Lifting Equipment

WiredESDStrap(Acceptable)
WirelessESDStrap(Unacceptable)
Furthermore,simplytouchingthechassisbeforehandlingpartsisnolongerallowedbecausethismethoddoesnotensureadequateESDprotectiononpartswith
increasedsensitivitytoESDdamage.
Chassis"Baremetal"Grounding(Unacceptable)
Handleallstaticsensitivecomponentsinastaticsafearea.Ifpossible,useantistaticfloorpadsandworkbenchpads.
Whenhandlingstaticsensitivecomponents,grabthembythesides,notthetop.Avoidtouchingpinsandcircuitboards.
Whenunpackingastaticsensitivecomponentfromitsshippingcarton,donotremovethecomponentfromtheantistaticpackingmaterialuntilyouarereadytoinstall
thecomponent.Beforeunwrappingtheantistaticpackaging,besuretodischargestaticelectricityfromyourbody.
Beforetransportingastaticsensitivecomponent,placeitinanantistaticcontainerorpackaging.
InsulatorElements
ItiscriticaltokeepESDsensitivedevicesawayfrominternalpartswhichareinsulatorsandareoftenhighlycharged.Theseareelementssuchasplasticheatsinkcasings.
DIMMlyingonaninsulatorpart(plasticheatsinkshroud)Unacceptable DIMMkeptseparatefromtheinsulatorpartAcceptable
TransportingSensitiveComponents
WhentransportingESDsensitivecomponentssuchasreplacementpartsorpartstobereturnedtoDell,itiscriticaltoplacethesepartsinantistaticbagsforsafetransport.
ESDProtectionSummary
Itisstronglysuggestedthatallfieldserviceengineersusethetraditional"wired"ESDgroundingwriststrapandprotectiveantistaticmatatalltimeswhenservicingDell
products.Inaddition,itiscriticalthattheengineerkeepsensitivepartsseparatefromall"insulator"partswhileperformingserviceanduseantistaticbagsfortransportof
sensitivecomponents.
LiftingEquipment