What to do if the screen is blank on my Dell Chromebook?
If your Dell Chromebook's screen is blank, ensure the Chromebook is powered on and, if using battery, plug it in and press the power button. If that doesn't work, restart the Chromebook by holding the power button until it turns off, then turn it back on. As a last resort, reset or recover the Chromebook.
What to do if camera is not working on Dell Chromebook?
If your Dell Chromebook's camera isn't working correctly (blurry images or poor performance), first check that the camera isn't blocked. Then, try using different apps that use the camera, like Google+ Hangout or the onboard camera app. Try rebooting the Chromebook. If the issue continues, try to Reset or Recover the Chromebook.
How to resolve audio issues on a Dell Chromebook?
If your Dell Chromebook has audio issues such as static or low volume, first ensure the device isn't muted and adjust the volume. Next, reboot the Chromebook and try playing audio from different sources like YouTube or local files. If the speakers aren't responding, unplug all cables, try different audio sources, and reboot. If the issue persists, reset or recover the Chromebook.
How to fix screen issues on Dell Chromebook?
If your Dell Chromebook screen isn't working properly, such as images being too dark, try adjusting the brightness using the brightness keys. Check the display settings in the status area to ensure there are no issues with mirrored or extended displays. Reboot the Chromebook. If problems persist, reset or recover the Chromebook.
How to fix a Dell Chromebook that will not power on?
If your Dell Chromebook won't power on, remove all external devices. If it starts, reconnect them one at a time to find the problem device. If it still doesn't start, plug it into the AC adapter and let it charge for at least an hour. If you see no power indicator, perform a hard reset by pressing Refresh + Power. Try a different AC adapter.
Why does my Dell Chromebook 5190 2-in-1 Laptop say 'He's Dead, Jim!'?
If your Dell Laptop shows the 'He's Dead, Jim!' error, it means the system is running low on memory. First, reload the page if it wasn't closed intentionally. If the message reappears, close inactive tabs or programs to free up memory.
How to fix Bluetooth issues on a Dell Chromebook?
If you're having trouble pairing or using a Bluetooth device with your Dell Chromebook, first ensure the device is supported. Try disabling and re-enabling Bluetooth from the status area. Restart the Chromebook. If problems continue, reset or recover the Chromebook.
What to do if the hotkeys are not responding on Dell Chromebook?
If the top row of keys (hotkeys) on your Dell Chromebook aren't responding, and if the affected key is for volume or brightness, check that you're not at the upper or lower limit for that setting. If the backward or forward buttons don't work, check that the same icons in a web browser are not grayed out. Restart the Chrome OS. Try using the keys in the Guest account. If hotkey issues persist with non-owner accounts, delete and recreate the user account.
How to fix a Dell Chromebook touchpad not responding?
General| RAM | 4GB LPDDR4 |
|---|---|
| Storage | 32GB eMMC |
| Graphics | Intel HD Graphics 500 |
| Operating System | Chrome OS |
| Battery Life | Up to 10 hours |
| Weight | 1.44 kg (3.17 lbs) |
| Wireless | 802.11ac Wi-Fi, Bluetooth 4.2 |
| Display | 11.6-inch HD (1366 x 768) IPS Touch Display |
| Ports | MicroSD card reader, headphone/microphone combo jack |
| Camera | 720p HD webcam |
| Battery | 3-Cell 42 WHr Battery |
| Processor | Intel Celeron N3450 |
Essential safety measures, including ESD protection and field kit usage.
Guidelines for transporting, storing, and preparing for internal work.
Steps to remove and install the base cover and battery.
Steps for removing and installing the keyboard and touchpad.
Procedures for removing and installing the system board and display assembly.
Instructions for removing and installing the display panel and cable.
Overview of keyboard layout, special keys, and their functions.
Information on Dell Chromebook touchpad gestures and actions.
Instructions for pairing Bluetooth devices with the Chromebook.
Detailed technical specifications of the Chromebook 5190 2-in-1.
Information about the Chrome OS, its benefits, and features.
Explanation of the verified boot process for Chrome OS.
Description of the disk partition structure for Chrome OS.
Developer/Recovery modes, Coreboot/U-Boot firmware, and OS comparison.
Methods for viewing system and hardware information on the Chromebook.
General troubleshooting steps and solutions for power-related problems.
Steps to resolve issues with the display, audio, and camera.
Using CROSH for diagnostics, commands, and network status checks.
Procedures for resetting and recovering the Chromebook to its factory state.
Information and steps to contact Dell support for sales, technical, or customer service.
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