32 Solving Problems
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No sound from headphones
RUN THE SPEAKER DIAGNOSTICS
REINSTALL THE SOUND DRIVER — See page 41.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 44.
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the
headphone connector (see page 45).
DISABLE DIGITAL MODE — Your headphones do not work if the CD drive is operating in digital mode.
Windows XP
1
Click the
Start
button, click
Control Panel
, and then click
Sounds, Speech, and Audio Devices
.
2
Click
Sounds and Audio Devices
.
3
Click the
Hardware
tab.
4
Double-click the name of your CD drive.
5
Click the
Properties
tab.
6
Uncheck the
Enable digital CD audio for this CD-ROM device
box.
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner
of your screen. Ensure that the volume is turned up and that the sound is not muted.
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