Operating the Monitor │ 35
If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics card
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
If you have a Dell desktop or a Dell portable computer with Internet access
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com).
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com).
6. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that
will support the video resolution of 1920 x 1080.
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