Dell E2219HN - Common Problems; Video and Power Issues; Picture Focus and Stability

Troubleshooting │ 39
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions.
Common Symptoms What You
Experience
Possible Solutions
No Video/Power LED
off
No picture
• Ensure that the video cable connecting
the monitor and the computer is
properly connected and secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input source is
selected via the Input Source Select
button.
• Check the “Power LED Button” option
under Energy in OSD Menu.
No Video/Power LED
on
No picture or no
brightness
• Increase brightness & contrast controls
via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct input source is
selected via the Input Source Select
menu.
• Run the built-in diagnostics.
Poor Focus Picture is fuzzy,
blurry, or ghosting
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to
Factory Settings .
• Change the video resolution to the
correct aspect ratio (16:9).
Shaky/Jittery Video Wavy picture or fine
movement
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to
Factory Settings .
• Check environmental factors.
• Relocate the monitor and test in
another room.