44 │ Troubleshooting
Distorted Sound Computer’s sound
card is used as the
audio source
• Clear any obstructions between the
Soundbar and the user.
• Confirm that the audio line-in plug is
completely inserted into the jack of the
sound card.
• Set all Windows volume controls to
their midpoints.
• Decrease the volume of the audio
application.
• Turn the Power/Volume knob on the
Soundbar counter-clockwise to a lower
volume setting.
• Clean and re-seat the audio line-in plug.
• Troubleshoot the computer’s sound
card.
• Test the Soundbar using another audio
source (For example: portable CD
player, MP3 player).
• Avoid using an audio cable extension or
audio jack converter.
Unbalanced Sound
Output
Sound from
only one side of
Soundbar
• Clear any obstructions between the
Soundbar and the user.
• Confirm that the audio line-in plug is
completely inserted into the jack of the
sound card or audio source.
• Set all Windows audio balance controls
(L-R) to their midpoints.
• Clean and reseat the audio line-in plug.
• Troubleshoot the computer’s sound
card.
• Test the Soundbar using another audio
source (For example: portable CD
player, MP3 player).
Low Volume Volume is too low • Clear any obstructions between the
Soundbar and the user.
• Turn the Power/Volume knob on the
Soundbar clockwise to the maximum
volume setting.
• Set all Windows volume controls to
their maximum.
• Increase the volume of the audio
application.
• Test the Soundbar using another audio
source (For example: portable CD
player, MP3 player)
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