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Dell H710 - User Manual

Dell H710
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Dell PowerEdge RAID Controller (PERC) H310, H710,
H710P, and H810
User’s Guide
Regulatory Model: UCSA-801, UCSB-800, UCSM-800, UCPA-801,
UCPB-800, UCPM-800, and UCPE-800

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Dell H710 and is the answer not in the manual?

Summary

Overview

Supported Operating Systems

Lists operating systems compatible with PERC H310, H710, H710P, and H810 cards.

Getting Help

Provides contact information, related documentation links, and feedback channels for support.

Features

Physical Disk Power Management

Explains the power saving feature for physical disks, allowing spin-down based on configuration and I/O.

Configured Spin Down Delay

Details how to set the time delay before spinning down disks, with default and maximum values.

Types Of Virtual Disk Initialization

Describes background, full, and fast initialization methods for virtual disks.

Consistency Checks

Explains the process of verifying and correcting redundancy data in virtual disks.

Disk Roaming

Describes moving physical disks between slots on the same controller when the system is off.

FastPath

Details a feature for improving application performance by delivering high I/O per second.

Configuring FastPath-Capable Virtual Disks

Explains eligibility criteria and configuration for FastPath on virtual disks.

Virtual Disk Migration

Covers migrating virtual disks between controllers without taking the target offline.

Virtual Disk Write Cache Policies

Explains Write-Back and Write-Through cache policies and their implications.

Conditions Under Which Write-Back Is Employed

Details scenarios where Write-Back caching is utilized, including battery presence.

Virtual Disk Read Cache Policies

Describes different read policies like Always Read Ahead, No Read Ahead, and Adaptive.

Reconfiguration Of Virtual Disks

Explains Online Capacity Expansion (OCE) and RAID Level Migration (RLM).

Fault Tolerance

Lists features like SMART, Patrol Read, and hot spares that provide fault tolerance.

The SMART Feature

Describes how SMART monitors disks for predictable failures and degradation.

Automatic Replace Member With Predicted Failure

Explains the automatic process of replacing a disk reporting a predicted failure.

Patrol Read

Details the feature for ensuring physical disk health and data integrity through scans.

Redundant Path Support (For PERC H810 Only)

Explains how to set up redundant SAS paths for the PERC H810 adapter.

Physical Disk Failure Detection

How the system detects and handles physical disk failures, including automatic rebuilds.

Using Persistent Hot Spare Slots

Configuring dedicated slots as persistent hot spares for automatic replacement.

Physical Disk Hot Swapping

Procedures for replacing physical disks while the PERC controller is online.

Controller Cache Preservation

How the controller preserves cache data during power outages or shutdowns using a BBU.

Cache Preservation With Non-Volatile Cache (NVC)

Explains NVC's role in transferring cache data to flash storage for indefinite preservation.

Recovering Cache Data

Steps to recover cache data after a system power loss or improper shutdown.

Battery Transparent Learn Cycle

Periodic operation that calibrates and gauges the battery's charge capacity.

Deploying The PERC Card

Removing The PERC Controller

Step-by-step guide for safely removing the PERC controller from the system's PCIe slot.

Installing The PERC Controller

Instructions for installing the PERC controller into the appropriate slot and connecting cables.

Support For Internal Multiple Controllers

How drives are managed with multiple independent PERC H710P cards in dual-bay systems.

Setting Up Redundant Path Support On The PERC H810 Adapter

Configuring hardware for redundant SAS paths for the PERC H810 for increased reliability.

Driver Installation

Installing a driver during operating system installation

Method for including drivers during a new OS installation using installation media.

Updating existing drivers

Process for updating PERC drivers on an already installed operating system.

Pre-Installation Requirements For Windows Driver Installation

Prerequisites for installing Windows drivers, including BIOS/firmware updates.

Creating The Device Driver Media For Windows Driver Installation

Methods for creating installation media (diskette, USB, CD, DVD) for Windows drivers.

Downloading Drivers From The Dell Support Website For Windows

Steps to download drivers from the Dell support website by system tag or product listing.

Installing Driver During a Windows Server 2008;2008 R2 Installation

Installing drivers during the Windows Server 2008/2008 R2 setup process.

Installing Windows Server 2008;2008 R2 For A New RAID Controller

Installing drivers for a new RAID controller on an existing Windows system.

Updating Existing Windows Server 2008 Or Windows Server 2008 R2

Procedure to update PERC drivers on existing Windows Server 2008/2008 R2 installations.

Updating The Linux Driver

Instructions for updating PERC drivers on Linux systems, including downloading from Dell support.

Installing Or Updating The RPM Driver Package With DKMS Support

Installing RPM drivers with DKMS support for specific Linux distributions like RHEL and SUSE.

Installing Or Updating The RPM Driver Package With KMOD Support

Installing RPM drivers with KMOD support for specific Linux distributions like RHEL.

Installing Or Updating The RPM Driver Package With KMP Support

Installing RPM drivers with KMP support for specific Linux distributions like SUSE.

Management Applications For PERC Cards

Dell OpenManage Storage Management

Overview of the Dell OpenManage application for configuring and managing RAID systems.

BIOS Configuration Utility

Details the <Ctrl><R> utility for configuring RAID disk groups and virtual disks.

Entering The BIOS Configuration Utility

Steps to access the BIOS Configuration Utility (<Ctrl><R>) during system boot.

Exiting The Configuration Utility

Procedures for safely exiting the BIOS Configuration Utility.

Menu Navigation Controls

Explains the keyboard controls for navigating menus and options within the BIOS utility.

Setting Up Virtual Disks

Guide to creating disk groups and virtual disks, including parameter selection and hot spares.

Creating Virtual Disks

Detailed steps to create new virtual disks, selecting RAID levels and physical disks.

Selecting Virtual Disk Parameters

How to choose parameters like RAID level, stripe size, and read/write policies for virtual disks.

Converting Physical Disk To RAID Capable For PERC H310

Process to make physical disks RAID capable on the PERC H310 controller.

Converting Physical Disk To Non-RAID For PERC H310

Process to convert physical disks to Non-RAID mode on the PERC H310 controller.

Initializing Virtual Disks

Explains fast and full initialization methods for virtual disks and their implications.

Checking Data Consistency

How to verify redundancy data integrity in virtual disks using consistency checks.

Running A Data Consistency Check

Step-by-step guide to perform a data consistency check on virtual disks.

Importing Or Clearing Foreign Configurations Using The VD Mgmt Menu

Managing foreign configurations via the VD Mgmt menu for importing or clearing.

Importing Or Clearing Foreign Configurations Using The Foreign Configuration View Screen

Managing foreign configurations via the Foreign Configuration View screen for import or clear operations.

Break Mirror

Operation to split RAID1 arrays for disk imaging or testing purposes.

Break Mirror In BIOS Configuration Utility

Performing the break mirror operation within the BIOS Configuration Utility.

Managing Preserved Cache

Handling cache data preservation when virtual disks become offline or are deleted.

Managing Dedicated Hot Spares

Creating or deleting hot spares dedicated to specific virtual disks.

Deleting Virtual Disks

Steps to delete virtual disks and free up disk space for new configurations.

Deleting Disk Groups

Procedures for deleting disk groups and all associated virtual disks.

Clearing The Configuration

How to delete all virtual disks and configurations from the RAID controller.

BIOS Configuration Utility Menu Options

Overview of the menus and options available in the BIOS Configuration Utility.

Virtual Disk Management (VD Mgmt)

Details the VD Mgmt screen, its panels, and information displayed for virtual disk management.

Virtual Disk Actions

Describes various actions that can be performed on virtual disks.

Physical Disk Management (PD Mgmt)

Overview of the PD Mgmt screen for viewing and managing physical disk information.

Physical Disk Actions

Lists actions performable on physical disks, such as rebuild and replace member.

Rebuild

Process for rebuilding failed physical disks to restore redundancy.

Controller Management (Ctrl Mgmt)

Details the Ctrl Mgmt screen for managing controller and BIOS settings.

Controller Management Actions

Lists actions performable from the Controller Management screen.

Foreign Configuration View

How to view foreign configurations present on the adapter before importing or clearing.

Physical Disk Management

General section covering physical disk management tasks and LED indicators.

Setting LED Blinking

How to start or stop physical disk LED blinking to indicate activity.

Creating Global Hot Spares

Steps to create global hot spares that can replace any failed physical disk.

Removing Global Or Dedicated Hot Spares

Procedures for removing hot spares from the system.

Replacing An Online Physical Disk

Manually replacing a physical disk within a virtual disk using the Replace Member functionality.

Restrictions and Limitations

Outlines restrictions and limitations that apply to the Replace Member operation.

Stopping Background Initialization

How to stop ongoing background initialization (BGI) processes on virtual disks.

Performing A Manual Rebuild Of An Individual Physical Disk

Steps to manually rebuild a single failed physical disk.

Enabling Boot Support

Enabling BIOS boot support for the controller to allow system booting.

Enabling Boot Support For A BIOS-Enabled Controller

Enabling boot support for a controller that has its BIOS enabled.

Enabling BIOS Stop On Error

Configuring BIOS to stop the system boot process if any BIOS errors are detected.

Enabling Auto Import

Automatically importing foreign configurations during boot without manual intervention.

Disabling Auto Import

Disabling the automatic import of foreign configurations during system boot.

Restoring Factory Default Settings

Restoring controller and BIOS settings to their factory default values.

UEFI RAID Configuration Utility

Introduction to the UEFI utility for configuring RAID arrays, integrated into system BIOS.

Entering The UEFI RAID Configuration Utility

Steps to access the UEFI RAID Configuration Utility during system setup.

Exiting The UEFI RAID Configuration Utility

Procedures for safely exiting the UEFI RAID Configuration Utility.

Configuration Options

Overview of the four main configuration menus available in the UEFI utility.

Controller Management Menu

Details the controller-level functions like properties, foreign configurations, and battery management.

Virtual Disk Management

Functions for creating and managing virtual disks within the UEFI utility.

Physical Disk Management Menu

Functions for viewing and managing physical disks through the UEFI utility.

Enclosure Management

Viewing enclosure firmware and attached physical disks within the UEFI utility.

CacheCade

CacheCade Virtual Disk Characteristics

Properties and limitations of CacheCade virtual disks, including SSD usage and cache size.

Configuring And Managing CacheCade Virtual Disks

How to create and manage CacheCade virtual disks using management applications.

CacheCade Virtual Disk Management

CacheCade-related actions available within the Virtual Disk Management menu.

Creating CacheCade Virtual Disks

Step-by-step guide to creating CacheCade virtual disks using SSDs.

Deleting CacheCade Virtual Disks

Procedures for deleting CacheCade virtual disks from the controller.

Reconfiguring CacheCade Virtual Disks

Methods for resizing CacheCade virtual disks by adding or removing SSDs.

Security Key And RAID Management

Security Key Implementation

How Self-Encrypting Disks (SEDs) are protected using encryption keys managed by the controller.

Security Key Management In The BIOS Configuration Utility

Managing security keys and creating secured virtual disks via the BIOS Configuration Utility.

Local Key Management (LKM)

Using LKM to generate keys, secure disks, and manage secured foreign configurations.

Creating A Security Key

Steps to create a security key for the PERC controller to enable disk encryption.

Changing The Security Key

Procedure for changing an existing security key on the PERC controller.

Deleting A Security Key

Steps to delete the security key from the controller, which also securely erases SEDs.

Creating Secured Virtual Disks

Creating virtual disks with security enabled, requiring a prior security key setup.

Securing Pre-Existing Virtual Disks

Securing previously created unsecured virtual disks if conditions are met.

Importing Or Clearing Secured Foreign Configurations And Secure Disk Migration

Migrating or clearing foreign configurations for secured virtual disks between controllers.

Instant Secure Erase

Permanently erasing data and resetting security attributes on SEDs, often for lost passphrases.

Troubleshooting Security Key Errors

Common errors related to security key management, import, and configuration.

Troubleshooting

BIOS Error Messages

Lists and explains BIOS error messages encountered by the PERC controller during system boot.

Discovery Error Message

Error related to the discovery process failing to complete within the allotted time.

Extra Enclosure Error Message

Error when more than the maximum allowed enclosures are connected to a single SAS connector.

Cache Data Lost Error Message

Message indicating cache data loss due to power issues, battery failure, or ECC errors.

Missing Disks In Virtual Disk Error Message

Error indicating missing disks in a virtual disk configuration, leading to offline status.

Previous Configuration Of Disks Removed Error Message

Error when previous disk configurations are cleared or missing, indicating a configuration mismatch.

Missing Virtual Disks Error Message

Error indicating that virtual disks are missing from the current configuration.

Dirty Cache Data Error Message

Error when cache contains dirty data but virtual disks are missing or offline, risking data loss.

BIOS Disabled Error Message

Warning when BIOS ROM option is disabled, preventing the controller from handling logical drives.

Drive Configuration Changes Error Message

Message indicating drive configuration changes have occurred during utility use.

Offline Or Missing Virtual Drives With Preserved Cache Error Message

Error when virtual drives with preserved cache are offline or missing, requiring import or discard.

Virtual Disks Offline Error Message

Error indicating that virtual disks have entered an offline state, potentially due to disk issues.

Virtual Disks Degraded Error Message

Error indicating that virtual disks are in a degraded state, usually due to disk failures.

Virtual Disks Partially Degraded Error Message

Error indicating virtual disks are partially degraded, often due to single disk failure in RAID 6/60.

Memory Or Battery Problem Error Message

Error indicating memory or battery issues detected, potentially causing cache data loss.

Firmware Fault State Error Message

Error indicating the controller firmware has entered a fault state, requiring technical support.

Foreign Configuration Found Error Message

Message indicating foreign configurations are found on the adapter, requiring import or clearing.

Foreign Configuration Not Found In <Ctrl> <R> Error Message

Message indicating no foreign configurations are present despite a POST warning.

Previous Configuration Cleared Or Missing Error Message

Error when previous disk configurations are cleared or missing, indicating a mismatch.

Invalid SAS Topology Detected Error Message

Error indicating an invalid SAS topology, usually due to improper cable connections.

Multibit ECC Errors Detected Error Messages

Error specific to PERC H710 regarding multibit ECC errors affecting memory and cache.

Configured Disks Removed Or Not Accessible Error Message

Error when configured disks are removed or become inaccessible, possibly due to cable issues.

Battery Discharged Or Disconnected Error Message

Error indicating the controller battery is discharged or disconnected, affecting cache protection.

Degraded State Of Virtual Disks

Explains the degraded state of virtual disks when one or more physical disks fail or are inaccessible.

Memory Errors

Explains how memory errors affect cached data and controller operation, distinguishing single-bit from multi-bit errors.

Preserved Cache State

How preserved cache is managed when virtual disks become offline or are deleted due to missing disks.

PERC Card Has Yellow Bang In Device Manager

Troubleshooting step when a PERC card shows a yellow bang (warning) in Device Manager.

PERC Card Not Seen In Device Manager

Troubleshooting step when a PERC card is not detected in Device Manager, suggesting reseating.

No Hard Drives Found Error Message During Microsoft Windows Server 2003 Installation

Error during Windows Server 2003 installation indicating no drives are found, often due to driver or configuration issues.

Physical Disk In Failed State

Handling physical disks that have entered a failed state, recommending firmware updates.

Unable to Rebuild A Fault Tolerant Virtual Disk

Troubleshooting issues when rebuilding a fault-tolerant virtual disk, potentially due to disk compatibility.

Fatal Error Or Data Corruption Reported

Handling fatal errors or data corruption reports, usually requiring technical support.

Physical Disk Displayed As Blocked

Troubleshooting when physical disks are displayed as blocked and cannot be configured, recommending firmware updates.

Multiple Disks Become Inaccessible

Recovering virtual disks after multiple disks become simultaneously inaccessible, often due to cabling issues.

Rebuilding A Failed Physical Disk

Procedures for manually rebuilding a single failed physical disk, especially when hot spares are unavailable.

Virtual Disk Fails During Rebuild Using A Global Hot Spare

Scenario where a virtual disk fails during rebuild with a global hot spare, resulting in a failed state.

Virtual Disk Fails During Rebuild Using A Dedicated Hot Spare

Scenario where a virtual disk fails during rebuild with a dedicated hot spare, resulting in a failed state.

Physical Disk Fails During Reconstruction On Redundant Virtual Disk

When a physical disk fails during reconstruction on a redundant virtual disk with a hot spare.

Virtual Disk Fails Rebuild Using A Dedicated Hot Spare

A virtual disk failing rebuild with a dedicated hot spare, leading to a failed state.

Physical Disk Takes A Long Time To Rebuild

Troubleshooting when a physical disk rebuild takes an excessive amount of time, possibly due to high system stress.

SMART Errors

General information on SMART errors and how they are detected to predict physical disk failures.

Smart Error Detected On A Physical Disk In A Redundant Virtual Disk

Handling SMART errors detected on a physical disk within a redundant virtual disk, including backup and replacement.

Smart Error Detected On A Physical Disk In A Non-Redundant Virtual Disk

Handling SMART errors detected on a physical disk within a non-redundant virtual disk, including backup and replacement.

Replace Member Errors

Troubleshooting issues related to the Replace Member operation, including source or target disk failures.

Source Disk Fails During Replace Member Operation

What happens when the source disk fails during a Replace Member operation.

Target Disk Fails

What happens when the target disk fails during a Replace Member operation, aborting the process.

General Disk Fails

Handling general disk failures and the Replace Member operation when source data is available.

Linux Operating System Errors

Troubleshooting Linux-specific OS errors related to the PERC controller, like driver issues.

Driver Does Not Auto-Build Into New Kernel

Issue where PERC drivers fail to auto-build into a new Linux kernel after system updates.

Unable To Register SCSI Device Error Message

Error when unable to register SCSI devices, potentially due to kernel interactions with the controller.

Appendix: RAID Description

Summary Of RAID Levels

Overview and comparison of different RAID levels (0, 1, 5, 6, 10, 50, 60) supported by PERC cards.

RAID Terminology

Definitions of common RAID terms used in storage systems.

Disk Striping

Explanation of how data is striped across physical disks to enhance performance.

Disk Mirroring

Explanation of RAID 1, providing data redundancy through simultaneous writes to two disks.

Spanned RAID Levels

How RAID 10, 50, and 60 are constructed by combining multiple basic RAID levels with striping.

Parity Data

Explanation of parity data used in RAID levels for fault tolerance against disk failures.

Summary

Overview

Supported Operating Systems

Lists operating systems compatible with PERC H310, H710, H710P, and H810 cards.

Getting Help

Provides contact information, related documentation links, and feedback channels for support.

Features

Physical Disk Power Management

Explains the power saving feature for physical disks, allowing spin-down based on configuration and I/O.

Configured Spin Down Delay

Details how to set the time delay before spinning down disks, with default and maximum values.

Types Of Virtual Disk Initialization

Describes background, full, and fast initialization methods for virtual disks.

Consistency Checks

Explains the process of verifying and correcting redundancy data in virtual disks.

Disk Roaming

Describes moving physical disks between slots on the same controller when the system is off.

FastPath

Details a feature for improving application performance by delivering high I/O per second.

Configuring FastPath-Capable Virtual Disks

Explains eligibility criteria and configuration for FastPath on virtual disks.

Virtual Disk Migration

Covers migrating virtual disks between controllers without taking the target offline.

Virtual Disk Write Cache Policies

Explains Write-Back and Write-Through cache policies and their implications.

Conditions Under Which Write-Back Is Employed

Details scenarios where Write-Back caching is utilized, including battery presence.

Virtual Disk Read Cache Policies

Describes different read policies like Always Read Ahead, No Read Ahead, and Adaptive.

Reconfiguration Of Virtual Disks

Explains Online Capacity Expansion (OCE) and RAID Level Migration (RLM).

Fault Tolerance

Lists features like SMART, Patrol Read, and hot spares that provide fault tolerance.

The SMART Feature

Describes how SMART monitors disks for predictable failures and degradation.

Automatic Replace Member With Predicted Failure

Explains the automatic process of replacing a disk reporting a predicted failure.

Patrol Read

Details the feature for ensuring physical disk health and data integrity through scans.

Redundant Path Support (For PERC H810 Only)

Explains how to set up redundant SAS paths for the PERC H810 adapter.

Physical Disk Failure Detection

How the system detects and handles physical disk failures, including automatic rebuilds.

Using Persistent Hot Spare Slots

Configuring dedicated slots as persistent hot spares for automatic replacement.

Physical Disk Hot Swapping

Procedures for replacing physical disks while the PERC controller is online.

Controller Cache Preservation

How the controller preserves cache data during power outages or shutdowns using a BBU.

Cache Preservation With Non-Volatile Cache (NVC)

Explains NVC's role in transferring cache data to flash storage for indefinite preservation.

Recovering Cache Data

Steps to recover cache data after a system power loss or improper shutdown.

Battery Transparent Learn Cycle

Periodic operation that calibrates and gauges the battery's charge capacity.

Deploying The PERC Card

Removing The PERC Controller

Step-by-step guide for safely removing the PERC controller from the system's PCIe slot.

Installing The PERC Controller

Instructions for installing the PERC controller into the appropriate slot and connecting cables.

Support For Internal Multiple Controllers

How drives are managed with multiple independent PERC H710P cards in dual-bay systems.

Setting Up Redundant Path Support On The PERC H810 Adapter

Configuring hardware for redundant SAS paths for the PERC H810 for increased reliability.

Driver Installation

Installing a driver during operating system installation

Method for including drivers during a new OS installation using installation media.

Updating existing drivers

Process for updating PERC drivers on an already installed operating system.

Pre-Installation Requirements For Windows Driver Installation

Prerequisites for installing Windows drivers, including BIOS/firmware updates.

Creating The Device Driver Media For Windows Driver Installation

Methods for creating installation media (diskette, USB, CD, DVD) for Windows drivers.

Downloading Drivers From The Dell Support Website For Windows

Steps to download drivers from the Dell support website by system tag or product listing.

Installing Driver During a Windows Server 2008;2008 R2 Installation

Installing drivers during the Windows Server 2008/2008 R2 setup process.

Installing Windows Server 2008;2008 R2 For A New RAID Controller

Installing drivers for a new RAID controller on an existing Windows system.

Updating Existing Windows Server 2008 Or Windows Server 2008 R2

Procedure to update PERC drivers on existing Windows Server 2008/2008 R2 installations.

Updating The Linux Driver

Instructions for updating PERC drivers on Linux systems, including downloading from Dell support.

Installing Or Updating The RPM Driver Package With DKMS Support

Installing RPM drivers with DKMS support for specific Linux distributions like RHEL and SUSE.

Installing Or Updating The RPM Driver Package With KMOD Support

Installing RPM drivers with KMOD support for specific Linux distributions like RHEL.

Installing Or Updating The RPM Driver Package With KMP Support

Installing RPM drivers with KMP support for specific Linux distributions like SUSE.

Management Applications For PERC Cards

Dell OpenManage Storage Management

Overview of the Dell OpenManage application for configuring and managing RAID systems.

BIOS Configuration Utility

Details the <Ctrl><R> utility for configuring RAID disk groups and virtual disks.

Entering The BIOS Configuration Utility

Steps to access the BIOS Configuration Utility (<Ctrl><R>) during system boot.

Exiting The Configuration Utility

Procedures for safely exiting the BIOS Configuration Utility.

Menu Navigation Controls

Explains the keyboard controls for navigating menus and options within the BIOS utility.

Setting Up Virtual Disks

Guide to creating disk groups and virtual disks, including parameter selection and hot spares.

Creating Virtual Disks

Detailed steps to create new virtual disks, selecting RAID levels and physical disks.

Selecting Virtual Disk Parameters

How to choose parameters like RAID level, stripe size, and read/write policies for virtual disks.

Converting Physical Disk To RAID Capable For PERC H310

Process to make physical disks RAID capable on the PERC H310 controller.

Converting Physical Disk To Non-RAID For PERC H310

Process to convert physical disks to Non-RAID mode on the PERC H310 controller.

Initializing Virtual Disks

Explains fast and full initialization methods for virtual disks and their implications.

Checking Data Consistency

How to verify redundancy data integrity in virtual disks using consistency checks.

Running A Data Consistency Check

Step-by-step guide to perform a data consistency check on virtual disks.

Importing Or Clearing Foreign Configurations Using The VD Mgmt Menu

Managing foreign configurations via the VD Mgmt menu for importing or clearing.

Importing Or Clearing Foreign Configurations Using The Foreign Configuration View Screen

Managing foreign configurations via the Foreign Configuration View screen for import or clear operations.

Break Mirror

Operation to split RAID1 arrays for disk imaging or testing purposes.

Break Mirror In BIOS Configuration Utility

Performing the break mirror operation within the BIOS Configuration Utility.

Managing Preserved Cache

Handling cache data preservation when virtual disks become offline or are deleted.

Managing Dedicated Hot Spares

Creating or deleting hot spares dedicated to specific virtual disks.

Deleting Virtual Disks

Steps to delete virtual disks and free up disk space for new configurations.

Deleting Disk Groups

Procedures for deleting disk groups and all associated virtual disks.

Clearing The Configuration

How to delete all virtual disks and configurations from the RAID controller.

BIOS Configuration Utility Menu Options

Overview of the menus and options available in the BIOS Configuration Utility.

Virtual Disk Management (VD Mgmt)

Details the VD Mgmt screen, its panels, and information displayed for virtual disk management.

Virtual Disk Actions

Describes various actions that can be performed on virtual disks.

Physical Disk Management (PD Mgmt)

Overview of the PD Mgmt screen for viewing and managing physical disk information.

Physical Disk Actions

Lists actions performable on physical disks, such as rebuild and replace member.

Rebuild

Process for rebuilding failed physical disks to restore redundancy.

Controller Management (Ctrl Mgmt)

Details the Ctrl Mgmt screen for managing controller and BIOS settings.

Controller Management Actions

Lists actions performable from the Controller Management screen.

Foreign Configuration View

How to view foreign configurations present on the adapter before importing or clearing.

Physical Disk Management

General section covering physical disk management tasks and LED indicators.

Setting LED Blinking

How to start or stop physical disk LED blinking to indicate activity.

Creating Global Hot Spares

Steps to create global hot spares that can replace any failed physical disk.

Removing Global Or Dedicated Hot Spares

Procedures for removing hot spares from the system.

Replacing An Online Physical Disk

Manually replacing a physical disk within a virtual disk using the Replace Member functionality.

Restrictions and Limitations

Outlines restrictions and limitations that apply to the Replace Member operation.

Stopping Background Initialization

How to stop ongoing background initialization (BGI) processes on virtual disks.

Performing A Manual Rebuild Of An Individual Physical Disk

Steps to manually rebuild a single failed physical disk.

Enabling Boot Support

Enabling BIOS boot support for the controller to allow system booting.

Enabling Boot Support For A BIOS-Enabled Controller

Enabling boot support for a controller that has its BIOS enabled.

Enabling BIOS Stop On Error

Configuring BIOS to stop the system boot process if any BIOS errors are detected.

Enabling Auto Import

Automatically importing foreign configurations during boot without manual intervention.

Disabling Auto Import

Disabling the automatic import of foreign configurations during system boot.

Restoring Factory Default Settings

Restoring controller and BIOS settings to their factory default values.

UEFI RAID Configuration Utility

Introduction to the UEFI utility for configuring RAID arrays, integrated into system BIOS.

Entering The UEFI RAID Configuration Utility

Steps to access the UEFI RAID Configuration Utility during system setup.

Exiting The UEFI RAID Configuration Utility

Procedures for safely exiting the UEFI RAID Configuration Utility.

Configuration Options

Overview of the four main configuration menus available in the UEFI utility.

Controller Management Menu

Details the controller-level functions like properties, foreign configurations, and battery management.

Virtual Disk Management

Functions for creating and managing virtual disks within the UEFI utility.

Physical Disk Management Menu

Functions for viewing and managing physical disks through the UEFI utility.

Enclosure Management

Viewing enclosure firmware and attached physical disks within the UEFI utility.

CacheCade

CacheCade Virtual Disk Characteristics

Properties and limitations of CacheCade virtual disks, including SSD usage and cache size.

Configuring And Managing CacheCade Virtual Disks

How to create and manage CacheCade virtual disks using management applications.

CacheCade Virtual Disk Management

CacheCade-related actions available within the Virtual Disk Management menu.

Creating CacheCade Virtual Disks

Step-by-step guide to creating CacheCade virtual disks using SSDs.

Deleting CacheCade Virtual Disks

Procedures for deleting CacheCade virtual disks from the controller.

Reconfiguring CacheCade Virtual Disks

Methods for resizing CacheCade virtual disks by adding or removing SSDs.

Security Key And RAID Management

Security Key Implementation

How Self-Encrypting Disks (SEDs) are protected using encryption keys managed by the controller.

Security Key Management In The BIOS Configuration Utility

Managing security keys and creating secured virtual disks via the BIOS Configuration Utility.

Local Key Management (LKM)

Using LKM to generate keys, secure disks, and manage secured foreign configurations.

Creating A Security Key

Steps to create a security key for the PERC controller to enable disk encryption.

Changing The Security Key

Procedure for changing an existing security key on the PERC controller.

Deleting A Security Key

Steps to delete the security key from the controller, which also securely erases SEDs.

Creating Secured Virtual Disks

Creating virtual disks with security enabled, requiring a prior security key setup.

Securing Pre-Existing Virtual Disks

Securing previously created unsecured virtual disks if conditions are met.

Importing Or Clearing Secured Foreign Configurations And Secure Disk Migration

Migrating or clearing foreign configurations for secured virtual disks between controllers.

Instant Secure Erase

Permanently erasing data and resetting security attributes on SEDs, often for lost passphrases.

Troubleshooting Security Key Errors

Common errors related to security key management, import, and configuration.

Troubleshooting

BIOS Error Messages

Lists and explains BIOS error messages encountered by the PERC controller during system boot.

Discovery Error Message

Error related to the discovery process failing to complete within the allotted time.

Extra Enclosure Error Message

Error when more than the maximum allowed enclosures are connected to a single SAS connector.

Cache Data Lost Error Message

Message indicating cache data loss due to power issues, battery failure, or ECC errors.

Missing Disks In Virtual Disk Error Message

Error indicating missing disks in a virtual disk configuration, leading to offline status.

Previous Configuration Of Disks Removed Error Message

Error when previous disk configurations are cleared or missing, indicating a configuration mismatch.

Missing Virtual Disks Error Message

Error indicating that virtual disks are missing from the current configuration.

Dirty Cache Data Error Message

Error when cache contains dirty data but virtual disks are missing or offline, risking data loss.

BIOS Disabled Error Message

Warning when BIOS ROM option is disabled, preventing the controller from handling logical drives.

Drive Configuration Changes Error Message

Message indicating drive configuration changes have occurred during utility use.

Offline Or Missing Virtual Drives With Preserved Cache Error Message

Error when virtual drives with preserved cache are offline or missing, requiring import or discard.

Virtual Disks Offline Error Message

Error indicating that virtual disks have entered an offline state, potentially due to disk issues.

Virtual Disks Degraded Error Message

Error indicating that virtual disks are in a degraded state, usually due to disk failures.

Virtual Disks Partially Degraded Error Message

Error indicating virtual disks are partially degraded, often due to single disk failure in RAID 6/60.

Memory Or Battery Problem Error Message

Error indicating memory or battery issues detected, potentially causing cache data loss.

Firmware Fault State Error Message

Error indicating the controller firmware has entered a fault state, requiring technical support.

Foreign Configuration Found Error Message

Message indicating foreign configurations are found on the adapter, requiring import or clearing.

Foreign Configuration Not Found In <Ctrl> <R> Error Message

Message indicating no foreign configurations are present despite a POST warning.

Previous Configuration Cleared Or Missing Error Message

Error when previous disk configurations are cleared or missing, indicating a mismatch.

Invalid SAS Topology Detected Error Message

Error indicating an invalid SAS topology, usually due to improper cable connections.

Multibit ECC Errors Detected Error Messages

Error specific to PERC H710 regarding multibit ECC errors affecting memory and cache.

Configured Disks Removed Or Not Accessible Error Message

Error when configured disks are removed or become inaccessible, possibly due to cable issues.

Battery Discharged Or Disconnected Error Message

Error indicating the controller battery is discharged or disconnected, affecting cache protection.

Degraded State Of Virtual Disks

Explains the degraded state of virtual disks when one or more physical disks fail or are inaccessible.

Memory Errors

Explains how memory errors affect cached data and controller operation, distinguishing single-bit from multi-bit errors.

Preserved Cache State

How preserved cache is managed when virtual disks become offline or are deleted due to missing disks.

PERC Card Has Yellow Bang In Device Manager

Troubleshooting step when a PERC card shows a yellow bang (warning) in Device Manager.

PERC Card Not Seen In Device Manager

Troubleshooting step when a PERC card is not detected in Device Manager, suggesting reseating.

No Hard Drives Found Error Message During Microsoft Windows Server 2003 Installation

Error during Windows Server 2003 installation indicating no drives are found, often due to driver or configuration issues.

Physical Disk In Failed State

Handling physical disks that have entered a failed state, recommending firmware updates.

Unable to Rebuild A Fault Tolerant Virtual Disk

Troubleshooting issues when rebuilding a fault-tolerant virtual disk, potentially due to disk compatibility.

Fatal Error Or Data Corruption Reported

Handling fatal errors or data corruption reports, usually requiring technical support.

Physical Disk Displayed As Blocked

Troubleshooting when physical disks are displayed as blocked and cannot be configured, recommending firmware updates.

Multiple Disks Become Inaccessible

Recovering virtual disks after multiple disks become simultaneously inaccessible, often due to cabling issues.

Rebuilding A Failed Physical Disk

Procedures for manually rebuilding a single failed physical disk, especially when hot spares are unavailable.

Virtual Disk Fails During Rebuild Using A Global Hot Spare

Scenario where a virtual disk fails during rebuild with a global hot spare, resulting in a failed state.

Virtual Disk Fails During Rebuild Using A Dedicated Hot Spare

Scenario where a virtual disk fails during rebuild with a dedicated hot spare, resulting in a failed state.

Physical Disk Fails During Reconstruction On Redundant Virtual Disk

When a physical disk fails during reconstruction on a redundant virtual disk with a hot spare.

Virtual Disk Fails Rebuild Using A Dedicated Hot Spare

A virtual disk failing rebuild with a dedicated hot spare, leading to a failed state.

Physical Disk Takes A Long Time To Rebuild

Troubleshooting when a physical disk rebuild takes an excessive amount of time, possibly due to high system stress.

SMART Errors

General information on SMART errors and how they are detected to predict physical disk failures.

Smart Error Detected On A Physical Disk In A Redundant Virtual Disk

Handling SMART errors detected on a physical disk within a redundant virtual disk, including backup and replacement.

Smart Error Detected On A Physical Disk In A Non-Redundant Virtual Disk

Handling SMART errors detected on a physical disk within a non-redundant virtual disk, including backup and replacement.

Replace Member Errors

Troubleshooting issues related to the Replace Member operation, including source or target disk failures.

Source Disk Fails During Replace Member Operation

What happens when the source disk fails during a Replace Member operation.

Target Disk Fails

What happens when the target disk fails during a Replace Member operation, aborting the process.

General Disk Fails

Handling general disk failures and the Replace Member operation when source data is available.

Linux Operating System Errors

Troubleshooting Linux-specific OS errors related to the PERC controller, like driver issues.

Driver Does Not Auto-Build Into New Kernel

Issue where PERC drivers fail to auto-build into a new Linux kernel after system updates.

Unable To Register SCSI Device Error Message

Error when unable to register SCSI devices, potentially due to kernel interactions with the controller.

Appendix: RAID Description

Summary Of RAID Levels

Overview and comparison of different RAID levels (0, 1, 5, 6, 10, 50, 60) supported by PERC cards.

RAID Terminology

Definitions of common RAID terms used in storage systems.

Disk Striping

Explanation of how data is striped across physical disks to enhance performance.

Disk Mirroring

Explanation of RAID 1, providing data redundancy through simultaneous writes to two disks.

Spanned RAID Levels

How RAID 10, 50, and 60 are constructed by combining multiple basic RAID levels with striping.

Parity Data

Explanation of parity data used in RAID levels for fault tolerance against disk failures.

Dell H710 Specifications

General IconGeneral
Supported RAID Levels0, 1, 5, 6, 10, 50, 60
InterfacePCIe 2.0 x8
CompatibilityDell PowerEdge servers
Drive InterfaceSAS 6Gb/s
Data Transfer Rate6Gbps
ProcessorLSI SAS2208
Max Devices Supported32
ConnectorsSFF-8087
Operating Temperature0°C to 55°C (32°F to 131°F)
Storage Temperature-40°C to 70°C (-40°F to 158°F)
Cache Memory512MB
Ports2 internal mini-SAS (SFF-8087)

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