Solving Problems 33
If you cannot print to a USB printer
Modem Problems
NOTICE: Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS
1 Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon, click Properties, and then
select the Details tab (Ports tab in Windows 2000).
2 Ensure that the Print to the following port: setting is LPT1 (Printer Port).
REINSTALL THE PRINTER DRIVER— See page 16.
VERIFY THE PRINTER CABLE CONNECTIONS— Ensure that the printer
cable is connected as described on page 17.
TEST THE ELECTRICAL OUTLET— Ensure that the electrical outlet is working
by testing it with another device, such as a lamp.
ENSURE THAT THE PRINTER IS TURNED ON— See the documentation
supplied with the printer.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS—
1 Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon, click Properties, and then
select the Details tab (Ports tab in Windows 2000).
2 Ensure that the Print to the following port: setting is USB.
REINSTALL THE PRINTER DRIVER— See page 16.
CHECK THE TELEPHONE JACK— Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.
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