Dell MS300 - User Manual

Questions and Answers

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Daniel TownsendJul 30, 2025
What to do if Dell MS300 is not pairing?
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  Whitney HudsonJul 30, 2025
  If your Dell mouse isn't pairing or functioning, start by ensuring the batteries are correctly inserted, matching the '+' and '-' markings in the compartment. Then, check the battery level; recharge if necessary or replace with new ones. Try turning the mouse off and on again to see if the battery-status light flashes amber, indicating low power. Restarting your computer can also help. Make sure the USB dongle is directly connected to your computer, avoiding ports replicators or USB hubs, and try a different USB port. Lastly, ensure the mouse is within 0.5 meters (1.64 feet) of your computer.
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Matthew FryAug 8, 2025
Why is my Dell MS300 pointer not moving?
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  ddixonAug 8, 2025
  If your Dell mouse pointer isn't moving, the buttons aren't working, or the wireless connection is lost, first check the battery level and replace or recharge the batteries if needed. Next, turn the mouse off and on again, observing the battery-status light for low power indication. Restart your computer. Ensure the mouse is within 0.5 meters (1.64 feet) of your computer. Also, make sure the sensor is clean and not obstructed. Note that glass or glossy surfaces can interfere with tracking; using a dark colored fabric mouse pad may help. Lastly, adjust the pointer speed in your computer's mouse settings by searching for 'main.cpl' and adjusting the pointer speed in the Mouse Properties.
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Dana SalazarAug 18, 2025
What to do if Dell MS300 buttons do not work?
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  Richard NicholsAug 18, 2025
  If your Dell mouse pointer isn't moving, the buttons aren't working, or you're experiencing wireless connection loss, try these steps: Begin by checking the battery level and replacing or recharging the batteries. Power cycle the mouse, and check the battery-status light. Restart your computer. Ensure the mouse is close enough to the computer (within 0.5 meters or 1.64 feet). Verify that the mouse sensor isn't blocked or dirty. Remember that glass or glossy surfaces can affect performance, so try a dark colored fabric mouse pad. You can also adjust the pointer speed in your computer's settings by searching for 'main.cpl' and modifying the pointer options.

Summary

Notes, Cautions, and Warnings

Note Definition

Indicates important information that helps you make better use of your computer.

Caution Definition

Indicates potential damage to hardware or loss of data if instructions are not followed.

Warning Definition

Indicates a potential for property damage, personal injury, or death.

Whats in the box

Mouse Features

Dell Peripheral Manager

Setting up your wireless mouse

Pairing your wireless mouse

Pairing using USB dongle

Describes how to connect your mouse to your computer using the USB dongle.

Mouse Specifications

General Specifications

Provides general information about the mouse, including model number and connection type.

Electrical Specifications

Details electrical specifications such as operating voltage, battery life, and battery type.

Physical Characteristics

Lists physical dimensions, weight with and without battery for the mouse.

Environmental Specifications

Covers environmental specifications like operating and storage temperature, and humidity.

Wireless Specifications

Specifies wireless protocol and operational range for the mouse.

Troubleshooting

Pairing and Functionality Issues

Provides solutions for issues related to pairing and mouse functionality.

Pointer and Connection Problems

Troubleshooting steps for pointer movement, button issues, and wireless connection loss.

Keyboard Button Issues

Solutions for problems where keyboard buttons are not functioning correctly.

Wireless Connection Loss

Steps to resolve issues with the wireless connection between the mouse and computer.

Slow Cursor Movement

Guidance on how to fix a slow-moving cursor by adjusting mouse settings.

Statutory Information

Warranty and Return Policies

Details the limited hardware warranty and return policies for the product.