If the power light is off— The computer is either turned off or is not receiving power.
● Ensure that the power cable is firmly inserted into both the power connector on the
back of the computer and the electrical outlet.
● If the computer is plugged into a power strip, ensure that the power strip is
plugged into an electrical outlet and that the power strip is turned on.
● Ensure that the electrical outlet is working by testing it with another device, such
as a lamp.
● Ensure that the voltage-selection switch is set to match the AC power at your
location.
● Bypass power protection devices, power strips, and power extension cables to
verify that the computer turns on.
● Swap the computer and monitor power cables to determine if the power cable is
defective.
● Ensure that the microprocessor power cable is securely connected to the system
board.
● Ensure that the power supply cables are securely connected to the system board
(see "System Board Components").
● If the problem persists, contact Dell.
If the power light is steady amber— The computer is receiving electrical power, but an
internal power problem might exist.
● Ensure that the power cable is firmly inserted into both the power connector on the
back of the computer and the electrical outlet.
● Ensure that the voltage-selection switch is set to match the AC power at your
location.
● Ensure that the microprocessor power cable is securely connected to the system
board.
● Ensure that the power supply cables are securely connected to the system board
(see "System Board Components").
● If the problem persists, contact Dell.
If the power light is blinking amber— A device might be malfunctioning or might be
incorrectly installed.
● Remove and then reinstall the memory modules (see "Memory" for module
installation procedures).
● Remove and then reinstall any cards (for installation procedures, see "Adding and
Removing Parts" for your computer type).
● Remove and then reinstall the video card, if applicable (for installation procedures,
see "Adding and Removing Parts" for your computer type).
● If the problem persists, contact Dell.
http://support.dell.com/support/edocs/systems/opgx260/en/ug/solvprob.htm (23 of 30) [10/25/2007 1:44:24 PM]
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