Dell P2219HC User Manual

Troubleshooting | 59
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
•Check the Aspect Ratio setting in the Display
menu OSD.
•Reset the monitor to factory settings.
Cannot adjust
the monitor with
the buttons on
the front panel
OSD does not
appear on the
screen
•Turn o the monitor, unplug the monitor power
cable, plug it back, and then turn on the monitor.
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
•Check the signal source. Ensure the computer is
not in the power saving mode by moving the mouse
or pressing any key on the keyboard.
•Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
•Reset the computer or video player.
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width
of the screen
•Due to dierent video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
•Run the built-in diagnostics.
No image when
using USB Type-
C connection to
PC or Notebook.
Black screen •Verify if the PC or Notebook USB Type-C interface
can support Alternate Mode DP1.2.
•USB Type-C interface of PC or Notebook cannot
support Alternate Mode DP1.2.
No charging
when using
USB Type-C
connection
to the PC or
Notebook
No charging •Verify if the Notebook requires a >65W power
adaptor.
•If the Notebook requires a >65W power adaptor, it
may not charge with the USB Type-C connection.

Dell P2219HC Specifications

General

Color	black
Screen Type	led
Tiltable	yes
Wall Mount	100mm x 100mm
OS Compatibility	windows
Screen Size	22 inches
Panel Type	ips
Aspect Ratio	16:9
Resolution	1920 x 1080
Native Resolution	1920 x 1080
Refresh Rate	60hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	5 milliseconds
Brightness	250 candela per square meter
Contrast Ratio	1000:1
Pixel Pitch	102 pixels per inch
Power Consumption	17 watts
Depth with Stand	6.5 inches
Width with Stand	19.2 inches
Depth without Stand	6.5 inches
Height without Stand	13.9 inches
Net Weight without Stand	6.7 pounds