Dell P2418HT - Page 53

Troubleshooting | 53
Specific
Symptoms
What You
Experience
Possible Solutions
SupreSpeed USB
3.0 interface is
slow.
SuperSpeed USB
3.0 peripherals
working slowly
or not working
at all
•Check that your computer is USB 3.0-capable.
•Some computers have USB 3.0, USB 2.0, and
USB 1.1 ports. Ensure that the correct USB port is
used.
•Reconnect the upstream cable to your computer.
•Reconnect the USB peripherals (downstream
connector).
•Reboot the computer.
Wireless USB
peripherals stop
working when a
USB 3.0 device
is plugged in
Wireless USB
peripherals
responding
slowly or only
working as
the distance
between itself
and its receiver
decreases
•Increase the distance between the USB 3.0
peripherals and the wireless USB receiver.
•Position your wireless USB receiver as close as
possible to the wireless USB peripherals.
•Use a USB-extender cable to position the wireless
USB receiver as far away as possible from the
USB 3.0 port.