Contents
1 Installation overview.......................................................................................................................................5
2 Introduction................................................................................................................................................... 6
3 Order of reinstallation.................................................................................................................................... 7
4 Updating or resetting the BIOS......................................................................................................................8
Flashing the BIOS...............................................................................................................................................................8
Flashing BIOS (USB key).................................................................................................................................................. 8
Clearing CMOS settings....................................................................................................................................................8
Trusted Platform Module (TPM) security.......................................................................................................................8
5 Reinstalling the operating system.................................................................................................................10
6 Reinstalling drivers and applications..............................................................................................................11
Displaying drivers and applications on your computer.................................................................................................. 11
7 Reinstallation sequence for drivers and applications..................................................................................... 12
1. Intel chipset device software.......................................................................................................................................12
Downloading and installing the chipset driver.........................................................................................................12
2. Critical Microsoft Quick Fix Engineering (QFE) updates.........................................................................................13
3. Media-card reader driver............................................................................................................................................. 13
Downloading and installing the media-card reader driver......................................................................................13
4. Intel Rapid Storage Technology (IRST)......................................................................................................................13
Downloading and installing the IRST driver............................................................................................................. 13
5. Graphics.........................................................................................................................................................................14
Downloading and installing the Dell graphics driver................................................................................................14
6. Audio.............................................................................................................................................................................. 14
Downloading and installing the Dell audio driver.....................................................................................................14
7. Intel Software Guard Extensions Platform Software Package (SGX PSW) and ngerprint reader driver........14
Downloading and installing SGX PSW..................................................................................................................... 15
Downloading and installing the ngerprint reader driver....................................................................................... 15
8. Dell Command Power Manager (DCPM)..................................................................................................................15
Downloading and installing the DCPM.....................................................................................................................15
9. Dell Power Manager (DPM)........................................................................................................................................16
Downloading and installing the DPM........................................................................................................................16
10. Wireless Local Network (WLAN) drivers and applications.................................................................................... 16
Downloading and installing the Wi-Fi driver............................................................................................................ 16
11. Dell docking station WD15.......................................................................................................................................... 17
12. Dell Thunderbolt dock TB16.......................................................................................................................................17
8 .NET Framework.......................................................................................................................................... 18
9 Getting help and contacting Dell.................................................................................................................. 19
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