Dell P69G - Service Manual

To Next Page

Inspiron 13

5000 Series 2-in-1

Service Manual

Computer Model: Inspiron 13-5368

Regulatory Model: P69G

Regulatory Type: P69G001

Main Page

Table of Contents3
Before Working Inside Your Computer12
Before You Begin12
Safety Instructions12
Recommended Tools13
After Working Inside Your Computer15
Removing the Base Cover16
Procedure16
Replacing the Base Cover19
Procedure19
Removing the Battery20
Prerequisites20
Procedure20
Replacing the Battery22
Procedure22
Post-Requisites22
Removing the Memory Modules23
Prerequisites23
Procedure24
Replacing the Memory Modules26
Procedure26
Post-Requisites27
Removing the Hard Drive29
Prerequisites29
Procedure29
Replacing the Hard Drive32
Procedure32
Post-Requisites32
Removing the Coin-Cell Battery33
Prerequisites33
Procedure33
Replacing the Coin-Cell Battery35
Procedure35
Post-Requisites35
Removing the Wireless Card36
Prerequisites36
Procedure36
Replacing the Wireless Card38
Procedure38
Post-Requisites39
Removing the Keyboard Daughter-Board40
Prerequisites40
Procedure40
Replacing the Keyboard Daughter-Board42
Procedure42
Post-Requisites42
Removing the Speakers43
Prerequisites43
Procedure43
Replacing the Speakers45
Procedure45
Post-Requisites45
Removing the Fan46
Prerequisites46
Procedure46
Replacing the Fan48
Procedure48
Post-Requisites48
Removing the Heat Sink49
Prerequisites49
Procedure49
Replacing the Heat Sink51
Procedure51
Post-Requisites51
Removing the Power and Volume-Buttons Board52
Prerequisites52
Procedure52
Replacing the Power and Volume-Buttons Board54
Procedure54
Post-Requisites54
Removing the Status-Light Board55
Prerequisites55
Procedure55
Replacing the Status-Light Board58
Procedure58
Post-Requisites58
Removing the Touch Pad59
Prerequisites59
Procedure59
Replacing the Touch Pad63
Procedure63
Post-Requisites63
Removing the I/O Board64
Prerequisites64
Procedure64
Replacing the I/O Board66
Procedure66
Post-Requisites66
Removing the Display Assembly67
Prerequisites67
Procedure67
Replacing the Display Assembly71
Procedure71
Post-Requisites71
Removing the Power-Adapter Port72
Prerequisites72
Procedure72
Replacing the Power-Adapter Port74
Procedure74
Post-Requisites74
Removing the System Board75
Prerequisites75
Procedure75
Replacing the System Board79
Procedure79
Post-Requisites79
Entering the Service Tag in the BIOS Setup Program80
Removing the Palm Rest and Keyboard Assembly81
Prerequisites81
Procedure81
Replacing the Palm Rest and Keyboard Assembly83
Procedure83
Post-Requisites83
Removing the Display Panel84
Prerequisites84
Procedure84
Replacing the Display Panel87
Procedure87
Post-Requisites87
Removing the Display Back-Cover and Antenna Assembly88
Prerequisites88
Procedure88
Replacing the Display Back-Cover and Antenna Assembly90
Procedure90
Post-Requisites90
Removing the Camera91
Prerequisites91
Procedure91
Replacing the Camera93
Procedure93
Post-Requisites93
Removing the Display Cable94
Prerequisites94
Procedure94
Replacing the Display Cable96
Procedure96
Post-Requisites96
Removing the Sensor Board97
Prerequisites97
Procedure97
Replacing the Sensor Board99
Procedure99
Post-Requisites99
Flashing the BIOS100
Technology and Components101
Audio101
Downloading the Audio Driver101
Identifying the Audio Controller101
Changing the Audio Settings102
Camera102
Identifying the Webcam in Device Manager102
Starting the Camera Application102
Getting the Dell Webcam Central103
Display104
Adjusting the Brightness104
Changing the Screen Resolution104
Rotating the Display105
Cleaning the Display106
Hdmi106
Connecting to External Display Devices106
Graphics108
Downloading the Graphics Driver108
Identifying the Display Adapter108
Changing the Display Settings in Intel HD Graphics Control Panel109
Intel Widi109
Downloading the Widi Application110
Setting up the Wireless Display110
Usb111
Downloading the USB 3.0 Driver111
Enabling or Disabling the USB in BIOS Setup Program111
Fixing a No-Boot Issue Caused by USB Emulation112
Wi-Fi112
Turning on or off Wi-Fi112
Downloading the Wi-Fi Driver112
Configuring Wi-Fi113
Bluetooth113
Turning on or off Bluetooth114
Pairing the Bluetooth-Enabled Devices114
Removing the Bluetooth Device115
Transferring Files between Devices Using Bluetooth115
Hard Drive116
Identifying the Hard Drive116
Identifying the Hard Drive in BIOS Setup Program117
Media-Card Reader117
Browsing a Media Card117
Downloading the Media-Card Reader Driver117
Keyboard118
Changing the Keyboard Language118
Keyboard Shortcuts118
Touch Pad119
Identifying the Touch Pad120
Touch Pad Gestures120
Power Adapter120
Battery121
Chipset121
Downloading the Chipset Driver121
Identifying the Chipset122
Memory123
Checking the System Memory in Windows123
Verifying the System Memory in BIOS Setup Program123
Testing Memory Using Epsa123
Processors123
Identifying the Processors in Windows124
Checking the Processor Usage in the Task Manager124
Operating System125
Service Tag Location125
Device Drivers125
Intel Dynamic Platform and Thermal Framework125
Intel Chipset Software Installation Utility125
Intel HD Graphics 520 Driver126
Intel Serial IO Driver126
Intel Trusted Execution Engine Interface128
Intel Virtual Button Driver129
Intel Wireless 3165 Wifi and Bluetooth Drivers130
BIOS Overview131
Entering the BIOS Setup Program131
Boot Menu131
Boot Menu Enhancements131
Timing Key Sequences131
System Diagnostic Lights132
Getting Help and Contacting Dell134
Self-Help Resources134
Contacting Dell135

Dell P69G - Service Manual

Table of Contents

Other manuals for Dell P69G

Related product manuals