Post-requisites..................................................................................................................................................................63
38 Removing the palm-rest and keyboard assembly....................................................................................... 64
Prerequisites..................................................................................................................................................................... 64
Procedure..........................................................................................................................................................................64
39 Replacing the palm-rest and keyboard assembly....................................................................................... 65
Procedure......................................................................................................................................................................... 65
Post-requisites................................................................................................................................................................. 65
40 Device drivers............................................................................................................................................66
Intel Chipset Software Installation Utility......................................................................................................................66
Video drivers.....................................................................................................................................................................66
Intel Serial IO driver..........................................................................................................................................................66
Intel Trusted Execution Engine Interface...................................................................................................................... 66
Intel Virtual Button driver................................................................................................................................................66
Wireless and Bluetooth drivers.......................................................................................................................................66
41 System setup..............................................................................................................................................67
System setup....................................................................................................................................................................67
Entering BIOS setup program.........................................................................................................................................67
Navigation keys................................................................................................................................................................ 67
Boot Sequence.................................................................................................................................................................67
System setup options......................................................................................................................................................68
Clearing CMOS settings..................................................................................................................................................73
Clearing BIOS (System Setup) and System passwords..............................................................................................73
42 Troubleshooting..........................................................................................................................................74
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................................................................................... 74
Running the ePSA diagnostics..................................................................................................................................74
System diagnostic lights..................................................................................................................................................74
Flashing BIOS (USB key)................................................................................................................................................ 75
Flashing the BIOS.............................................................................................................................................................76
Enabling Intel Optane memory....................................................................................................................................... 76
Disabling Intel Optane memory.......................................................................................................................................76
WiFi power cycle.............................................................................................................................................................. 76
Flea power release............................................................................................................................................................77
43 Getting help and contacting Dell................................................................................................................ 78
Self-help resources.......................................................................................................................................................... 78
Contacting Dell................................................................................................................................................................. 78
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