7-12 Dell PowerEdge 4300 Systems Installation and Troubleshooting Guide
7. Run the System Set test group in the Dell Diagnostics.
See Chapter 5, “Running the Dell Diagnostics.”
Did the tests run successfully?
Yes.
The system is operating properly.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
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If the computer was dropped or damaged while being moved, you should check the
computer to see if it functions properly. If an external device attached to the computer
is dropped or damaged, contact the manufacturer of the device for instructions or see
Chapter 11, “Getting Help,” for information on obtaining technical assistance from
Dell. Follow these steps to troubleshoot a damaged computer:
1. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from its electrical outlet.
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2. Remove the computer cover.
See “Removing the Computer Cover” found earlier in this chapter.
3. Check all the board and card connections in the computer.
Check the following connections:
Expansion-card connections to the system board
Drive carrier connections to the SCSI backplane board
4. Verify all internal cable and component connections.
Make sure that all cables are properly connected and that all components are
properly seated in their connectors and sockets.
5. Replace the computer cover and reconnect the system to the electrical outlet.
6. Run the System Set test group in the Dell Diagnostics.
See Chapter 5, “Running the Dell Diagnostics.”
Did the tests run successfully?
Yes.
The system is operating properly.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
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