Dell PowerEdge SC1425 - Troubleshooting Expansion Cards

3. Ensure that the primary SCSI channel is enabled, and restart the system.
See the documentation supplied with the controller for information about the configuration utility.
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4. Verify that the device drivers are installed and configured correctly. See the operating system documentation.
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5. Check the SCSI cable connections inside the system:
a. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
b. Open the system. See "Opening the System."
c. Verify that the SCSI cable is securely connected to the SCSI riser board and the SCSI host adapter. on the riser card, or a SCSI host adapter card
installed in an expansion slot.
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6. Replace the hard drive with a known working SCSI hard drive of the same type.
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7. Close the system
If the hard drive functions properly, replace the damaged drive.
If the problem persists, see "Getting Help."
Troubleshooting Expansion Cards
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Problem
l Error message indicates a problem with an expansion card.
l Expansion card performs incorrectly or not at all.
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Action
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1. Run the appropriate online diagnostic test. See "Using Dell Diagnostics" in "Running System Diagnostics."
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2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
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3. Open the system. See "Opening the System."
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4. Ensure that the expansion card is firmly seated in its connector. See "Installing an Expansion Card" in "Installing System Components."
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5. Close the system. See "Closing the System."
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6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
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7. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
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8. Open the system. See "Opening the System."
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9. Remove the expansion card. See "Removing an Expansion Card" in "Installing System Components."
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10. Close the system. See "Closing the System."
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11. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
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12. Run the appropriate online diagnostic test.
If the tests fail, see "Getting Help."
If the tests passes, you may have a faulty expansion. See "Getting Help."
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.