Dell PowerVault ME5012 User Manual

Dell PowerVault ME5 Series Storage System
Owner’s Manual
April 2022
Rev. A01

Dell PowerVault ME5012 Specifications

General

Model	PowerVault ME5012
Category	Storage
Form Factor	2U Rack
Drive Bays	12
Processors	Intel Xeon
Management Software	PowerVault Manager
Supported Drives	SAS, SSD
Controllers	Dual-active
Host Connectivity	10Gb iSCSI, 12Gb SAS, 16Gb FC
RAID Levels	0, 1, 5, 6, 10
Power Supply	Dual, Hot-pluggable
Cache Memory	per controller
Operating System Support	Windows, Linux, VMware

Summary

Chapter 1: Storage System Hardware

Enclosure Configurations

Controller Modules

Controller Failure

Provides information on controller failure scenarios and corrective actions for Cache Status LEDs.

Chapter 2: Troubleshooting and Problem Solving

Fault Isolation Methodology

Outlines the basic methodology for locating faults within a storage system.

Options for Basic Troubleshooting Steps

Lists available options for performing fault isolation and troubleshooting.

Performing Basic Steps

Chapter 3: Module Removal and Replacement

ESD Precautions

Provides essential precautions for preventing electrostatic discharge when handling components.

Dealing with Hardware Faults

Advises on ensuring a replacement module is available before removing a faulty one.

Firmware Updates

Guides on verifying and updating firmware for controller, expansion modules, and drives.

Shutting Down a Controller Module

Verifying Component Failure

Outlines methods to verify component failure using PowerVault Manager, CLI, or LEDs.

Customer-Replaceable Units (CRUs)

Lists the types of ME5 Series controller enclosures and their CRUs.

Replacing a Drive Carrier Module in a 2U Enclosure

Details the procedure for replacing LFF and SFF drive carrier modules in 2U enclosures.

Replacing a DDIC in a 5U Enclosure

Explains how to replace a Disk Drive in Carrier (DDIC) in a 5U enclosure.

Replacing a Controller Module or IOM

Provides procedures for removing and installing controller modules or IOMs in 2U/5U enclosures.

Replacing a Power Cooling Module (PCM) in a 2U Enclosure

Details the removal and installation of a Power Cooling Module (PCM) in a 2U enclosure.

Replacing a Power Supply Unit (PSU) in a 5U Enclosure

Explains how to remove and install a Power Supply Unit (PSU) in a 5U enclosure.

Replacing a Fan Cooling Module (FCM) in a 5U Enclosure

Details the removal and installation of a Fan Cooling Module (FCM) in a 5U enclosure.

Completing the Component Installation Process

Ensures installed components function properly by reconnecting cables and verifying configuration.

Verifying Component Operation

Describes how to verify component operation using LEDs and management interfaces.

Using LEDs

Using Management Interfaces

Details using PowerVault Manager or CLI to monitor system health and components.

Performing Updates in PowerVault Manager

Chapter 4: Events and Event Messages

Event Descriptions

Describes event messages reported during system operation and recommended actions.

Events

Connecting to the CLI

Micro-USB Device Connection

Explains how to connect to the CLI using a micro-USB cable.

Emulated Serial Port

Command-Line Interface