Dell PowerVault ME5 Series User Manual

Dell PowerVault ME5 Series Storage System
Owner’s Manual
April 2022
Rev. A01

Dell PowerVault ME5 Series Specifications

General

Form Factor	2U or 5U
RAID Levels	RAID 0, 1, 5, 6, 10
Drive Types	SSD
Max Drives	336
Controllers	Dual active-active controllers
Host Connectivity	FC, iSCSI, SAS
Management	Dell EMC PowerVault Manager
Power Supply	Dual redundant hot-swappable power supplies
Operating Temperature	5°C to 35°C (41°F to 95°F)

Summary

Preface

Audience

Defines the intended readership for the manual, including administrators and deployment personnel.

Related publications

Lists other Dell PowerVault ME5 Series documentation for further information.

Chapter 1: Storage System Hardware

Locate the Service Tag

Instructions for finding the unique Service Tag and Express Service Code for system identification.

Enclosure Configurations

Describes supported controller enclosure configurations (2U12, 2U24, 5U84) and their drive capacities.

Enclosure Variants

Details different ME5 Series enclosure models (2U12, 2U24, 5U84) and their components.

2U Enclosure Core Product

Explains the design and component layout of 2U enclosures, including front and rear panel views.

5U84 Enclosure Core Product

Describes the component locations and CRU indexing for 5U84 enclosures, covering front and rear panels.

Operators (Ops) Panel LEDs

Explains the functions of Ops panel LEDs on 2U and 5U enclosures for system status indication.

Controller Modules

Details the controller modules used in 12 Gb/s storage enclosures and their specifications.

Chapter 2: Troubleshooting and Problem Solving

Fault Isolation Methodology

Outlines the basic process for identifying and locating faults within the storage system.

Options Available for Performing Basic Steps

Lists methods for fault isolation, including PowerVault Manager, CLI, and LED monitoring.

Performing Basic Steps

Details essential steps for fault isolation, such as gathering information and determining fault locations.

2U Enclosure LEDs

Explains how to use LEDs on 2U enclosures for troubleshooting start-up issues, focusing on the Ops panel.

5U84 Enclosure LEDs

Describes LEDs for 5U84 enclosures, including Ops panel functions for PSU, FCM, and drawer status.

ME5084 PSU LEDs

Details the LED states for the Power Supply Units (PSUs) in ME5084 systems.

Initial Start-Up Problems

Covers common problems and alarm conditions during initial 2U enclosure system start-up.

Host-Side Connection Troubleshooting

Provides guidance for troubleshooting host-side connection issues, particularly for 10Gbase-T and SAS ports.

Chapter 3: Module Removal and Replacement

ESD Precautions

Essential safety measures to prevent electrostatic discharge damage when handling system components.

Dealing with Hardware Faults

Guidance on handling hardware faults, including ensuring replacement modules are available.

Firmware Updates

Information on verifying and updating firmware for controllers, expansion modules, and disk drives.

Customer-Replaceable Units (CRUs)

Identifies ME5 Series CRUs and lists them for 2U and 5U enclosure models.

Replacing a Drive Carrier Module in a 2U Enclosure

Detailed instructions for replacing drive carrier modules in 2U enclosures (LFF and SFF).

Replacing a DDIC in a 5U Enclosure

Procedures for replacing Disk Drive in Carrier (DDIC) modules in 5U enclosures (2.5" and 3.5" drives).

Replacing a Controller Module or IOM

Guides for removing and installing controller modules or IOMs in 2U and 5U enclosures.

Replacing a Power Cooling Module (PCM) in a 2U Enclosure

Step-by-step instructions for removing and installing PCMs in 2U enclosures.

Replacing a Power Supply Unit (PSU) in a 5U Enclosure

Procedures for removing and installing PSUs in 5U enclosures.

Replacing a Fan Cooling Module (FCM) in a 5U Enclosure

Instructions for removing and installing FCMs in 5U enclosures.

Chapter 4: Events and Event Messages

Event Descriptions

Provides explanations of system event messages and the recommended actions to address them.

Events

Lists specific events, their severity levels, and detailed recommended actions for troubleshooting.

Connecting to the CLI

Terminal Emulator Display Settings

Configuration settings for terminal emulators, including display and connection parameters for CLI access.

Micro-USB Device Connection

Describes how to connect to the controller module via micro-USB for CLI access.

Supported Host Applications

Lists terminal emulator applications compatible with ME5 Series controller modules for CLI communication.

Microsoft Windows Drivers

Information on native USB serial drivers for Windows Server to support micro-USB port connectivity.

Linux Drivers

Instructions for loading Linux device drivers with necessary parameters for micro-USB port recognition.

Technical Specifications

Enclosure Dimensions

Provides physical dimensions for 2U12, 2U24, and 5U84 enclosure form factors in metric and imperial units.

Enclosure Weights

Lists the weights of various CRUs and components for 2U12, 2U24, and 5U84 enclosures.

Ambient Temperature and Humidity

Specifies the operating and non-operating environmental requirements for temperature and humidity.

Power Cooling Module Specifications

Details specifications for the 2U Power Cooling Module (PCM), including dimensions and operational parameters.

Power Supply Unit Specifications

Provides specifications for the 5U84 Power Supply Unit (PSU), including output power and efficiency ratings.

Standards and Regulations

Potential for Radio Frequency Interference

Discusses FCC regulations regarding radio frequency interference and user compliance.

European Regulations

Details compliance with European standards for radio disturbance and generic immunity.

Safety Compliance Standards

Lists the safety certifications and standards the product adheres to (UL, IEC, EN).

EMC Compliance Standards

Outlines Electromagnetic compatibility (EMC) standards for emissions, harmonics, and immunity.

AC Power Cable Specifications

Specifies AC power cable requirements and standards for different regions and chassis types.