Dell PowerVault ME5 Series - default chapter; Table of Contents

About this guide............................................................................................................................5
Chapter 1: Storage system hardware............................................................................................. 6
Locate the service tag....................................................................................................................................................... 6
Enclosure configurations................................................................................................................................................... 6
Upgrading to dual-controller configuration............................................................................................................. 7
Removing the second controller................................................................................................................................ 7
Enclosure management...................................................................................................................................................... 7
Operation............................................................................................................................................................................... 8
Enclosure variants..............................................................................................................................................................10
2U enclosure core product............................................................................................................................................... 11
2U enclosure front panel............................................................................................................................................ 12
2U enclosure rear panel.............................................................................................................................................. 12
5U84 enclosure core product......................................................................................................................................... 14
5U84 enclosure front panel....................................................................................................................................... 15
5U84 enclosure rear panel......................................................................................................................................... 15
5U84 enclosure chassis.................................................................................................................................................... 18
5U84 enclosure drawers.............................................................................................................................................18
Operators (Ops) panel LEDs.......................................................................................................................................... 20
2U enclosure Ops panel............................................................................................................................................. 20
5U enclosure Ops panel.............................................................................................................................................. 21
Controller modules.............................................................................................................................................................21
12 Gb/s controller module LEDs.............................................................................................................................. 22
Cache status LED details...........................................................................................................................................24
Controller failure when a single-controller is operational.................................................................................. 25
Chapter 2: Troubleshooting and problem solving......................................................................... 26
Fault isolation methodology............................................................................................................................................ 26
Options available for performing basic steps....................................................................................................... 26
Performing basic steps...............................................................................................................................................27
Host I/O.........................................................................................................................................................................28
2U enclosure LEDs............................................................................................................................................................28
2U enclosure Ops panel............................................................................................................................................. 28
2U enclosure PCM LEDs........................................................................................................................................... 29
2U enclosure Ops panel LEDs.................................................................................................................................. 29
2U enclosure disk drive carrier module LEDs....................................................................................................... 30
IO Module LEDs............................................................................................................................................................ 31
12 Gb/s controller module LEDs.............................................................................................................................. 32
5U84 enclosure LEDs....................................................................................................................................................... 34
5U enclosure Ops panel............................................................................................................................................. 34
ME5084 PSU LEDs..................................................................................................................................................... 35
ME5084 FCM LEDs.................................................................................................................................................... 35
ME5084 Ops panel LEDs...........................................................................................................................................35
ME5084 drawer LEDs................................................................................................................................................ 36
Contents
Contents 3