ME5084 DDIC LEDs....................................................................................................................................................36
5U84 controller module and IOM LEDs .................................................................................................................37
Initial start-up problems................................................................................................................................................... 37
Troubleshooting 2U enclosures................................................................................................................................ 37
Troubleshooting 5U enclosures................................................................................................................................39
If the enclosure does not initialize...........................................................................................................................40
Correcting enclosure IDs........................................................................................................................................... 40
Troubleshooting hardware faults.............................................................................................................................40
Chapter 3: Module removal and replacement............................................................................... 43
ESD precautions................................................................................................................................................................ 43
Dealing with hardware faults.......................................................................................................................................... 44
Firmware updates..............................................................................................................................................................44
Partner firmware update........................................................................................................................................... 44
Installing a firmware bundle...................................................................................................................................... 45
Activating a firmware bundle....................................................................................................................................45
Shutting down attached hosts.......................................................................................................................................45
Shutting down a controller module...............................................................................................................................45
Using the PowerVault Manager............................................................................................................................... 45
Using the CLI................................................................................................................................................................ 46
Verifying component failure............................................................................................................................................46
Customer-replaceable units (CRUs)............................................................................................................................ 46
Attach or remove the front bezel of a 2U enclosure..........................................................................................47
Replacing a drive carrier module in a 2U enclosure............................................................................................ 48
Replacing a DDIC in a 5U enclosure........................................................................................................................52
Replacing a controller module or IOM ...................................................................................................................60
Replacing a power cooling module (PCM) in a 2U enclosure...........................................................................65
Replacing a power supply unit (PSU) in a 5U enclosure................................................................................... 66
Replacing a fan cooling module (FCM) in a 5U enclosure................................................................................ 68
Completing the component installation process..................................................................................................69
Verifying component operation......................................................................................................................................70
Using LEDs.................................................................................................................................................................... 70
Using management interfaces..................................................................................................................................70
Performing updates in PowerVault Manager after replacing an FC or SAS HBA.............................................. 71
Chapter 4: Events and event messages........................................................................................72
Event descriptions.............................................................................................................................................................72
Events.................................................................................................................................................................................. 73
Appendix A: Connecting to the CLI.............................................................................................134
Micro-USB device connection......................................................................................................................................134
Microsoft Windows drivers..................................................................................................................................... 135
Linux drivers................................................................................................................................................................135
Appendix B: Technical specifications......................................................................................... 136
Appendix C: Standards and regulations...................................................................................... 140
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Contents