Dell PP27L - Page 4

FILE LOCATION:
C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\bookTOC.fm
4 Contents
Restoring the Windows Vista® Operating System . . . 39
Using Windows Vista System Restore
. . . . . . . 40
Restoring the Windows Vista Computer to the
Default Factory Configuration
. . . . . . . . . . . 42
Using the Windows Vista Operating System
Media
. . . . . . . . . . . . . . . . . . . . . . . . 43
Restoring the Windows XP Operating System . . . . . 44
Using Microsoft
Windows System Restore
(Windows XP) . . . . . . . . . . . . . . . . . . . 44
Using Dell™ PC Restore (Windows XP)
. . . . . . 46
Using the Windows XP Operating System
Media
. . . . . . . . . . . . . . . . . . . . . . . . 48
5 Troubleshooting . . . . . . . . . . . . . . . . . . . 51
Troubleshooting Software and Hardware Problems . . 51
Hardware Troubleshooter
. . . . . . . . . . . . . 51
Dell Diagnostics. . . . . . . . . . . . . . . . . . . 52
Error Messages
. . . . . . . . . . . . . . . . . . . 56
Solving Problems
. . . . . . . . . . . . . . . . . . . . 62
Drive Problems
. . . . . . . . . . . . . . . . . . . 62
Memory Problems
. . . . . . . . . . . . . . . . . 64
Power Problems . . . . . . . . . . . . . . . . . . 65
Lockups and Software Problems
. . . . . . . . . . 66
Video and Display Problems
. . . . . . . . . . . . 69
Sound and Speaker Problems . . . . . . . . . . . 71