Troubleshooting 53
5
Troubleshooting
Troubleshooting Software and Hardware
Problems
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
NOTE: If you are using an operating system different from Microsoft® Windows®,
see the documentation for that operating system for troubleshooting.
To start the Hardware Troubleshooter:
Windows XP:
1
Click
Start
→
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem and click
Next
to follow the remaining troubleshooting steps.
Windows Vista:
1
Click the Windows Vista Start button
and click
Help and Support.
2
In the
Find an answer
section, click
Troubleshooting
.
OR
Ty p e
hardware troubleshooter
in the search field, and then press
<Enter>.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
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