What to do if my Dell Precision 5820 Desktop has Memory/RAM failure?
If you can assist to troubleshoot, narrow down the issue by removing the memory module one by one to determine which one failed and swapping to a known good memory if available to confirm.
What to do if the Dell Desktop system side cover is missing?
If the system side cover is missing, unplug the power, install all side covers back onto the chassis, and then plug in the power.
What to do if RAID volume is degraded on Dell Precision 5820 Desktop?
If you can assist to troubleshoot, use the F12 menu to enter the Device Configuration tab and attempt to rebuild the RAID volume.
What to do if my Dell Precision 5820 says 'Invalid memory installed'?
This indicates that memory modules have been detected but appear to be incompatible or in an invalid configuration, or memory subsystem configuration activity is in progress. If you can assist with troubleshooting, try removing the memory modules one by one to determine which one may have failed.
What to do if my Dell Desktop has a Motherboard BIOS ROM failure?
The system is in Recovery Mode. Flash the latest BIOS version.
What to do if my Dell Precision 5820 Desktop has a PCI Device or Video problem?
PCI device configuration activity is in progress or a PCI device failure was detected. If you can assist to troubleshoot, narrow down the issue by reseating the PCI card and removing the cards one by one to determine which card failed.
What does BIOS Recovery 2 mean on a Dell Desktop?
The system is in Recovery Mode. Flash the latest BIOS version.
What does BIOS Recovery 1 mean on a Dell Precision 5820 Desktop?
The system is in Recovery Mode.
General| Tcase | 65 °C |
|---|---|
| Bus type | QPI |
| Stepping | U0 |
| Processor cache | 8.25 MB |
| Processor cores | 4 |
| Processor model | W-2123 |
| System bus rate | 0 GT/s |
| Processor socket | LGA 2066 (Socket R4) |
| Processor threads | 8 |
| Processor codename | Skylake |
| Processor frequency | 3.6 GHz |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 3.9 GHz |
| PCI Express configurations | 1x16, 1x4, 1x8 |
| Thermal Design Power (TDP) | 120 W |
| Number of processors installed | 1 |
| Maximum number of PCI Express lanes | 48 |
| Memory types supported by processor | DDR4-SDRAM |
| Memory clock speeds supported by processor | 1600, 1866, 2133, 2400, 2666 MHz |
| Memory bandwidth supported by processor (max) | 85.3 GB/s |
| Maximum internal memory supported by processor | 512 GB |
| ECC | Yes |
| Memory slots | 8x DIMM |
| Internal memory | 16 GB |
| Memory clock speed | 2666 MHz |
| Maximum internal memory | 256 GB |
| Memory layout (slots x size) | 2 x 8 GB |
| Wi-Fi | No |
| Cabling technology | 10/100/1000Base-T(X) |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| SSD capacity | The Solid State Drive's storage capacity in Gigabytes. |
| Storage media | SSD |
| Optical drive type | - |
| Compatible memory cards | SD |
| USB 2.0 ports quantity | 0 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 2 |
| Chassis type | Tower |
| Product color | Black |
| Placement supported | Vertical |
| Audio chip | Realtek ALC3234 |
| Audio system | High Definition Audio |
| Product type | Workstation |
| Market positioning | Business |
| Motherboard chipset | Intel® C422 |
| Power supply | 950 W |
| Power supply input voltage | 100 - 240 V |
| Power supply input frequency | 50 - 60 Hz |
| Storage temperature (T-T) | -40 - 65 °C |
| Operating temperature (T-T) | 5 - 35 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
| Operating relative humidity (H-H) | 8 - 85 % |
| Discrete graphics card model | Not available |
| Operating system installed | Windows 10 Pro for Workstations |
| Operating system architecture | 64-bit |
| Sustainability certificates | ENERGY STAR |
| Scalability | 1S |
| Processor code | SR3LJ |
| Processor ARK ID | 125036 |
| Processor package size | 45 x 52.5 mm |
| Supported instruction sets | AVX, AVX 2.0, AVX-512, SSE4.2 |
| Intel Identity Protection Technology version | 1.00 |
Weight and Dimensions| Depth | 518.3 mm |
|---|---|
| Width | 176.5 mm |
| Height | 417.9 mm |
| Weight | 15900 g |
Guidelines to protect your computer from damage and ensure personal safety.
Essential steps to follow before performing any internal work on the computer.
Reference table detailing screw types and quantities for component installation.
List of essential tools required for performing component removal and installation procedures.
Procedure for removing and installing the computer's side cover panel.
Instructions for removing and installing the system's power supply unit.
Steps for removing and installing the computer's front bezel.
Procedures for removing and installing the hard disk drive carrier assembly.
Instructions for removing and installing the optical disk drive (ODD).
Steps to remove and install the front panel that houses input/output ports.
Procedure for removing and installing the internal air shroud component.
Detailed steps for removing and installing memory modules.
Instructions for removing and installing various expansion cards.
Guide for removing and installing the CPU heat sink and fan assembly.
Steps for safely removing and installing the CPU.
Detailed guide for removing and installing the main system board.
Details on memory configurations and population rules for the system.
Overview of technologies and features available on the system.
Information on the Teradici PCoIP technology and its host driver installation.
Details about the MegaRAID storage controller and its features.
General overview of the system's hardware specifications.
Detailed specifications regarding the system's memory capabilities.
Information about the system's video card and graphics capabilities.
Details on the integrated and optional network controllers.
Overview of the system's storage options, including SSD and HDD configurations.
Configuration settings for general system behavior and hardware features.
Options for configuring integrated network, serial ports, and SATA operation.
Settings for managing system and user passwords, and BIOS security features.
System setup options related to processor cores, speed, and cache settings.
Configuration options for AC recovery, fan speed, and wake-on-LAN settings.
Recommended procedure for updating the system BIOS from within the Windows operating system.
Instructions for assigning, changing, or deleting system and BIOS setup passwords.
List of operating systems supported by the Dell Precision 5820 Tower.
Steps to locate and download necessary drivers from Dell's support website.
Information on verifying the installation of Intel chipset and management engine drivers.
Guidance on verifying the installation of the graphics controller driver.
Introduction to the ePSA diagnostic tool for system hardware checks.
Instructions on how to launch and perform ePSA diagnostics on the system.
Explanation of power button LED blinking patterns for troubleshooting.
Details on PCIe slot configurations and lane counts based on processor.
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