Dell PP27L - Page 80

80 Getting Help
FILE LOCATION: C:\00_Windchill\systems\Heelys\QRG\A00\DAO_BCC\A00\EN\help.fm
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the
system’s start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed: