Troubleshooting │ 24
Problems Possible solutions
Unable to pair using Dell Pair
and Swift Pair
1. Press the connection-mode button to switch to the
rst or second Bluetooth pairing mode.
2. Press the connection-mode button for three
seconds until the selected Bluetooth channel LED
starts blinking white.
3. Open Start > Settings > Bluetooth & other
devices > Add Bluetooth or other device.
4. Select Add device > Bluetooth.
5. Select Dell MS900 and add it.
6. If adding the wireless mouse is not successful,
restart the system and repeat the steps.
Dell Secure Link USB
receiver not working
1. Disconnect and reconnect the Dell Secure Link USB
receiver or connect it to another USB-A port.
2. Ensure that the third connection mode is selected ( ).
3. If the Dell Secure Link USB receiver is still not
working, restart the system or check the MS900 -
Dell Peripheral Manager for errors.
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