Power LED Light Status Possible Cause Troubleshooting Steps
• If the display is connected
and turned on, listen for a
beep code.
Diagnostic Beep Codes
Table 9. Beep Codes with Cause and Troubleshooting Steps
Beep Possible Cause Troubleshooting Steps
1 BIOS ROM checksum in progress of
failure.
System board failure, covers BIOS
corruption or ROM error
2 No RAM detected No memory detected
3
• Chipset Error (Intel B75
Chipset, DMA/IMR/Timer
Error for Intel platform);
Chipset error
• Time-Of-Day Clock test failure
• Gate A20 failure
• Super I/O chip failure
• Keyboard controller test
failure
System board failure
4 RAM Read/Write failure Memory failure
5 RTC Power Fail COMS battery failure
6 Video BIOS Test failure Video card failure
7 Processor failure Processor failure
Diagnostic Error Messages
Error Messages Description
AUXILIARY DEVICE FAILURE The touch pad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device option in the system setup program.
BAD COMMAND OR FILE NAME Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct
pathname.
CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has
failed. Contact Dell.
CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the
computer.
DATA ERROR The hard drive cannot read the data.
42
To Next Page
Loading...
