Dell Vostro 5620 User Manual

Vostro 5620
Service Manual
Regulatory Model: P117F
Regulatory Type: P117F001/P117F002
April 2022
Rev. A01

Dell Vostro 5620 Specifications

General

Weight	1.91 kg (4.21 lbs)
Display	16-inch FHD+ (1920 x 1200) Anti-Glare Non-Touch, 60Hz
RAM	8 GB, 16 GB, 32 GB, DDR4, 3200 MHz, dual-channel
Storage	256GB, 512GB, or 1TB M.2 PCIe NVMe SSD
Graphics	Intel Iris Xe Graphics
Operating System	Windows 11 Pro
Battery	4 Cell, 54 Wh, ExpressCharge
Ports	1 x HDMI 1.4, 1 x Headset jack, 1 x SD card reader
Wireless	Wi-Fi 6 802.11ax, Bluetooth 5.2
Camera	720p HD at 30 fps
Audio	Stereo speakers
Dimensions	356.78 x 251.90 x 18.99 mm (14.04 x 9.92 x 0.75 inches)
Processor	12th Gen Intel Core i7-1255U, i7-1260P, i5-1240P, i5-1235U

Summary

Working inside your computer

Safety instructions

Essential safety guidelines for protecting the computer and ensuring personal safety during operations.

Before working inside your computer

Steps to prepare the computer and workspace before commencing any internal procedures.

Radiation Exposure Statement

Statement regarding the device's compliance with government requirements for radio wave exposure.

Electrostatic discharge—ESD protection

Guidelines and measures to prevent damage to electronic components from electrostatic discharge.

ESD field service kit

Description of the components and usage of the ESD field service kit for static-sensitive handling.

Transporting sensitive components

Procedures for safely packing and transporting sensitive electronic components.

After working inside your computer

Steps to complete after internal work, including reassembly and final checks.

Removing and installing components

Recommended tools

Lists the essential tools required for performing component removal and installation procedures.

Screw list

Catalog of screws used in the system, detailing type, quantity, and image for identification.

Major components of Vostro 5620

Visual identification of the main internal hardware components of the Vostro 5620 laptop.

Base cover

Procedures for removing and installing the computer's base cover.

Removing the base cover

Step-by-step instructions to detach the bottom cover of the laptop.

Installing the base cover

Step-by-step instructions to reattach the bottom cover of the laptop.

Battery

Precautions and procedures for handling and replacing the laptop's battery.

Lithium-ion battery precautions

Critical safety warnings and handling guidelines for lithium-ion batteries.

Removing the 3-cell battery

Detailed steps to remove the 3-cell battery from the laptop.

Installing the 3-cell battery

Detailed steps to install a new 3-cell battery into the laptop.

Removing the 4-cell battery

Detailed steps to remove the 4-cell battery from the laptop.

Installing the 4-cell battery

Detailed steps to install a new 4-cell battery into the laptop.

Memory modules

Procedures for removing and installing RAM modules.

Removing the memory module

Step-by-step instructions to detach a memory module from its slot.

Installing the memory module

Step-by-step instructions to insert a memory module into its slot.

Solid-state drives

Instructions for removing and installing M.2 solid-state drives.

Removing the M.2 2230 solid-state drive

Steps to remove the M.2 2230 NVMe SSD from the computer.

Installing the M.2 2230 solid-state drive

Steps to install an M.2 2230 NVMe SSD into the computer.

Removing the M.2 2280 solid-state drive

Steps to remove the M.2 2280 NVMe SSD from the computer.

Installing the M.2 2280 solid-state drive

Steps to install an M.2 2280 NVMe SSD into the computer.

Wireless card

Procedures for removing and installing the wireless network card.

Removing the wireless card

Steps to detach the wireless card from its slot.

Installing the wireless card

Steps to insert the wireless card into its slot.

Fan

Instructions for removing and installing the system fan.

Removing the fan

Steps to detach the system cooling fan from the motherboard.

Installing the fan

Steps to attach the system cooling fan to the motherboard.

Coin-cell battery

Procedures for removing and installing the coin-cell battery.

Removing the coin-cell battery

Steps to detach the coin-cell battery from the system board.

Installing the coin-cell battery

Steps to attach the coin-cell battery to the system board.

Heat sink

Instructions for removing and installing the CPU/GPU heat sink assembly.

Removing the heatsink

Steps to detach the heat sink from the processor and motherboard.

Installing the heatsink

Steps to attach the heat sink to the processor and motherboard.

Display assembly

Procedures for removing and installing the laptop's display assembly.

Removing the display assembly

Steps to detach the screen assembly from the laptop base.

Installing the display assembly

Steps to reattach the screen assembly to the laptop base.

I/O board

Instructions for removing and installing the Input/Output board.

Removing the I/O board

Steps to detach the I/O board, typically containing ports.

Installing the I/O board

Steps to attach the I/O board, typically containing ports.

Touchpad

Procedures for removing and installing the touchpad.

Removing the touchpad

Steps to detach the laptop's touchpad.

Installing the touchpad

Steps to attach the laptop's touchpad.

Speakers

Instructions for removing and installing the laptop speakers.

Removing the speakers

Steps to detach the laptop's internal speakers.

Installing the speakers

Steps to attach the laptop's internal speakers.

System board

Procedures for removing and installing the main system board.

Removing the system board

Step-by-step guide to detach the motherboard from the chassis.

Installing the system board

Step-by-step guide to mount the motherboard into the chassis.

Power button with optional fingerprint reader

Procedures for removing and installing the power button assembly.

Removing the power button with optional fingerprint reader

Steps to detach the power button and fingerprint reader module.

Installing the power button with optional fingerprint reader

Steps to attach the power button and fingerprint reader module.

Power-adapter port

Instructions for removing and installing the power adapter port.

Removing the power-adapter port

Steps to detach the DC-in power port from the chassis.

Installing the power-adapter port

Steps to attach the DC-in power port to the chassis.

Palm-rest and keyboard assembly

Procedures for removing and installing the palm-rest and keyboard assembly.

Removing the palm-rest and keyboard assembly

Steps to detach the top chassis assembly containing the keyboard.

Installing the palm-rest and keyboard assembly

Steps to reattach the top chassis assembly containing the keyboard.

Drivers and downloads

BIOS setup

BIOS overview

Explains the function of the BIOS in managing computer hardware and data flow.

Entering BIOS setup program

Instructions on how to access the BIOS setup utility upon system startup.

Navigation keys

Details the keyboard keys used for navigating within the BIOS setup menus.

One time boot menu

Information on accessing the boot menu to select boot devices or run diagnostics.

System setup options

Overview of configurable settings available within the BIOS setup utility.

System and setup password

Guidance on setting, changing, or deleting system and BIOS passwords for security.

Assigning a system setup password

Step-by-step instructions for creating a new system or setup password.

Deleting or changing an existing system setup password

Procedures for modifying or removing existing system and setup passwords.

Clearing CMOS settings

Instructions on how to reset BIOS settings to default by clearing CMOS.

Clearing BIOS (System Setup) and System passwords

Guidance on how to clear system or BIOS passwords via technical support.

Updating the BIOS

Methods and instructions for updating the system's BIOS firmware.

Updating the BIOS in Windows

Steps to update the BIOS using the executable file within the Windows operating system.

Updating the BIOS in Linux and Ubuntu

Reference to a knowledge base article for updating BIOS on Linux or Ubuntu systems.

Updating the BIOS using the USB drive in Windows

Instructions for updating the BIOS via a bootable USB drive in Windows.

Updating the BIOS from the F12 One-Time boot menu

Steps to update the BIOS using the F12 One-Time boot menu utility.

Troubleshooting

Handling swollen Lithium-ion batteries

Guidelines for safely handling and replacing swollen lithium-ion batteries.

Locate the Service Tag or Express Service Code of your Dell computer

Information on finding the Service Tag or Express Service Code for support.

System-diagnostic lights

Explanation of system status lights and their diagnostic meanings.

SupportAssist diagnostics

Overview of the SupportAssist diagnostics tool for hardware checks.

Built-in self-test (BIST)

Information on system self-test diagnostics.

M-BIST

Details on the M-BIST diagnostic tool for system board embedded controller failures.

How to run M-BIST

Instructions on how to manually initiate the M-BIST diagnostic test.

LCD Built-in Self Test (BIST)

Procedure for testing the laptop's LCD screen for abnormalities.

How to invoke LCD BIST Test

Step-by-step guide to run the built-in self-test for the LCD screen.

Recovering the operating system

Information on using Dell SupportAssist OS Recovery for system restoration.

WiFi power cycle

Procedure to troubleshoot WiFi connectivity issues by cycling power.

Getting help and contacting Dell

Self-help resources

List of resources for obtaining information and support for Dell products and services.

Contacting Dell

Information on how to contact Dell for sales, technical support, or customer service.