Troubleshooting │ 23
Common
Symptoms
What You
Experience
Possible Solutions
Bluetooth pairing
button doesn’t
work
No blinking white
LED on the touch
scroll-strip when
the Bluetooth
pairing button
is pressed for 3
seconds
1. Check if the batteries are
inserted in the correct
orientation.
• Batteries “+” and “-“ ends
should follow those
indicated on the battery
compartment label.
2. Check the battery level.
• If the mouse uses a
rechargeable battery, make
sure the batteries are fully
charged.
• If the mouse uses
replaceable batteries,
replace them with new
batteries.
3. Turn the mouse o then on.
• Rotate the mouse to off
position, then rotate the
mouse to on position.
4. The power LED (White) on
the scroll touch strip should
blink once.
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