Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 24. Self-help resources
Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app
Tips
Contact Support In Windows search. type Contact Support. and press Enter.
Online help for operating system www.dell.com/support/windows
Troubleshooting information. user manuals. set up instructions. product
specifications. technical help blogs. drivers. software updates. and so on.
www.dell.com/support
Dell knowledge base articles for a variety of computer concerns
1. Go to www.dell.com/support.
2. On the menu bar at the top of the Support page. select Support > Knowledge
Base.
3. In the Search field on the Knowledge Base page. type the keyword. topic. or
model number. and then click or tap the search icon to view the related articles.
Learn and know the following information about your product:
•Product specifications
•Operating system
•Setting up and using your product
•Data backup
•Troubleshooting and diagnostics
•Factory and system restore
•BIOS information
See Me and My Dell at www.dell.com/support/manuals.
To locate the Me and My Dell relevant to your product. identify your product
through one of the following:
•Select Detect Product.
•Locate your product through the drop-down menu under View Products.
•Enter the Service Tag number or Product ID in the search bar.
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