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Dell XPS 16 9640 - User Manual

Dell XPS 16 9640
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XPS 16 9640
Owner's Manual
Regulatory Model: P129F
Regulatory Type: P129F001
March 2024
Rev. A01

Table of Contents

Questions and Answers

Summary

XPS 16 9640 Views

Left View Ports

Details the ports on the left side of the XPS 16 9640.

Right View Ports

Details the ports on the right side of the XPS 16 9640.

Top View Components

Illustrates and describes components on the top view of the laptop.

Front View Components

Details components visible from the front view of the laptop.

Bottom View Components

Describes the bottom view, including speakers and air vents.

Service Tag Identification

Explains the purpose and location of the Service Tag for support.

XPS 16 9640 Setup Guide

Setup Overview and Initial Steps

General notes about the setup process and initial steps for the computer.

XPS 16 9640 Specifications

Dimensions and Weight

Lists the physical dimensions and weight of the XPS 16 9640 laptop.

Processor Specifications

Details the specifications of supported processors for the XPS 16 9640.

Chipset Details

Lists the details of the chipset supported by the XPS 16 9640.

Memory Specifications

Details the memory specifications for different configurations.

External Ports Overview

Lists and describes the external ports available on the laptop.

Internal Slots

Details the internal slots like M.2 for storage.

Wireless Module Specifications

Provides specifications for the wireless LAN module.

Audio Specifications

Lists the audio specifications, including controller and speakers.

Storage Options

Details the storage options available for the XPS 16 9640.

Media Card Reader

Describes the supported media card types.

Keyboard Specifications

Details keyboard specifications, including layout and shortcuts.

Camera Specifications

Lists the specifications for the laptop's cameras.

Touchpad Specifications

Details the specifications of the touchpad.

Power Adapter Specifications

Lists the specifications of the included power adapter.

Battery Specifications

Details battery specifications like type, voltage, and dimensions.

Display Specifications

Lists display specifications like resolution, refresh rate, and panel type.

Fingerprint Reader Specifications

Details the specifications of the fingerprint reader.

Sensor Details

Lists supported sensors like accelerometer and ambient light sensor.

Integrated GPU Specifications

Details specifications for integrated graphics.

Discrete GPU Specifications

Details specifications for discrete graphics.

Multiple Display Support

Matrix showing display support for different GPUs.

Hardware Security Features

Lists hardware security features like TPM and Windows Hello.

Operating and Storage Environment

Details environmental specifications for operation and storage.

Dell Support Policy

Information on Dell's support policy and resources.

Low Blue Light Display Feature

Information about the low blue light display feature and eye strain reduction.

Working Inside Your Computer

General Safety Instructions

General safety guidelines for working with the computer.

Preparation Before Disassembly

Steps to prepare before opening the computer.

ESD Protection and Safety

Covers ESD protection, safety precautions, and bonding procedures.

ESD Field Service Kit

Details the components and usage of an ESD field service kit.

Post-Service Procedures

Steps to follow after performing internal work on the computer.

Recommended Tools and BitLocker

Lists required tools and information about BitLocker during BIOS updates.

Screw List

A list detailing screws used for various component installations.

Major Components Overview

Removing and Installing FRUs

Base Cover Procedures

Instructions for removing and installing the computer's base cover.

Battery and Battery Cable

Procedures for handling, removing, and installing the battery and its cable.

Fan Replacement

Steps for removing and installing the CPU and GPU fans.

Solid-State Drive Procedures

Instructions for removing and installing M.2 solid-state drives.

Heat Sink Replacement

Steps for removing and installing heat sinks for integrated and discrete GPUs.

Wireless Module Shield

Instructions for removing and installing the wireless module shield.

Display Assembly Procedures

Steps for removing and installing the laptop's display assembly.

Type-C Bracket Procedures

Instructions for removing and installing the Type-C brackets.

System Board Procedures

Steps for removing and installing the system board.

Speaker Replacement

Instructions for removing and installing the left and right speakers.

Keyboard Replacement

Steps for removing and installing the computer's keyboard.

Power Button with Fingerprint Reader

Instructions for removing and installing the power button with fingerprint reader.

Palm-Rest Assembly Procedures

Steps for removing and installing the palm-rest assembly.

Software and Drivers

Supported Operating Systems

Lists supported operating systems for the XPS 16 9640.

Drivers and Downloads Guidance

Guidance on obtaining and installing drivers and downloads.

BIOS Setup Configuration

Entering BIOS Setup

Instructions on how to access the BIOS setup utility.

BIOS Navigation Keys

Explains the keyboard keys used for navigation in BIOS setup.

F12 One Time Boot Menu

Instructions on accessing the F12 boot menu.

System Setup Options Overview

Overview of various BIOS setup options available.

Updating the BIOS

Instructions on how to update the system BIOS.

System and Setup Passwords

Explains system and setup passwords for computer security.

Managing BIOS Passwords

Steps to set, change, or delete system and setup passwords.

Clearing BIOS Passwords

Instructions for clearing system and BIOS passwords.

Troubleshooting Your XPS 16 9640

Handling Swollen Li-ion Batteries

Safety and handling procedures for swollen laptop batteries.

Locating Service Tag

Guidance on finding the Service Tag for support.

Pre-boot Diagnostics

Overview of pre-boot diagnostics for hardware checks.

Built-in Self-Tests (BIST)

Details on built-in self-tests like M-BIST and LCD BIST.

System Diagnostic Lights

Lists system diagnostic LED codes and their meanings.

Operating System Recovery

Information on using SupportAssist OS Recovery for system issues.

RTC Reset and Power Cycle

Procedures for Real-Time Clock reset and Wi-Fi power cycle.

Draining Residual Flea Power

Procedure to drain residual power for safety and troubleshooting.

Getting Help and Contacting Dell

Self-Help Resources

Lists self-help resources like the Dell website and My Dell app.

Contacting Dell Support

Information on how to contact Dell for sales, technical support, or service.

Summary

XPS 16 9640 Views

Left View Ports

Details the ports on the left side of the XPS 16 9640.

Right View Ports

Details the ports on the right side of the XPS 16 9640.

Top View Components

Illustrates and describes components on the top view of the laptop.

Front View Components

Details components visible from the front view of the laptop.

Bottom View Components

Describes the bottom view, including speakers and air vents.

Service Tag Identification

Explains the purpose and location of the Service Tag for support.

XPS 16 9640 Setup Guide

Setup Overview and Initial Steps

General notes about the setup process and initial steps for the computer.

XPS 16 9640 Specifications

Dimensions and Weight

Lists the physical dimensions and weight of the XPS 16 9640 laptop.

Processor Specifications

Details the specifications of supported processors for the XPS 16 9640.

Chipset Details

Lists the details of the chipset supported by the XPS 16 9640.

Memory Specifications

Details the memory specifications for different configurations.

External Ports Overview

Lists and describes the external ports available on the laptop.

Internal Slots

Details the internal slots like M.2 for storage.

Wireless Module Specifications

Provides specifications for the wireless LAN module.

Audio Specifications

Lists the audio specifications, including controller and speakers.

Storage Options

Details the storage options available for the XPS 16 9640.

Media Card Reader

Describes the supported media card types.

Keyboard Specifications

Details keyboard specifications, including layout and shortcuts.

Camera Specifications

Lists the specifications for the laptop's cameras.

Touchpad Specifications

Details the specifications of the touchpad.

Power Adapter Specifications

Lists the specifications of the included power adapter.

Battery Specifications

Details battery specifications like type, voltage, and dimensions.

Display Specifications

Lists display specifications like resolution, refresh rate, and panel type.

Fingerprint Reader Specifications

Details the specifications of the fingerprint reader.

Sensor Details

Lists supported sensors like accelerometer and ambient light sensor.

Integrated GPU Specifications

Details specifications for integrated graphics.

Discrete GPU Specifications

Details specifications for discrete graphics.

Multiple Display Support

Matrix showing display support for different GPUs.

Hardware Security Features

Lists hardware security features like TPM and Windows Hello.

Operating and Storage Environment

Details environmental specifications for operation and storage.

Dell Support Policy

Information on Dell's support policy and resources.

Low Blue Light Display Feature

Information about the low blue light display feature and eye strain reduction.

Working Inside Your Computer

General Safety Instructions

General safety guidelines for working with the computer.

Preparation Before Disassembly

Steps to prepare before opening the computer.

ESD Protection and Safety

Covers ESD protection, safety precautions, and bonding procedures.

ESD Field Service Kit

Details the components and usage of an ESD field service kit.

Post-Service Procedures

Steps to follow after performing internal work on the computer.

Recommended Tools and BitLocker

Lists required tools and information about BitLocker during BIOS updates.

Screw List

A list detailing screws used for various component installations.

Major Components Overview

Removing and Installing FRUs

Base Cover Procedures

Instructions for removing and installing the computer's base cover.

Battery and Battery Cable

Procedures for handling, removing, and installing the battery and its cable.

Fan Replacement

Steps for removing and installing the CPU and GPU fans.

Solid-State Drive Procedures

Instructions for removing and installing M.2 solid-state drives.

Heat Sink Replacement

Steps for removing and installing heat sinks for integrated and discrete GPUs.

Wireless Module Shield

Instructions for removing and installing the wireless module shield.

Display Assembly Procedures

Steps for removing and installing the laptop's display assembly.

Type-C Bracket Procedures

Instructions for removing and installing the Type-C brackets.

System Board Procedures

Steps for removing and installing the system board.

Speaker Replacement

Instructions for removing and installing the left and right speakers.

Keyboard Replacement

Steps for removing and installing the computer's keyboard.

Power Button with Fingerprint Reader

Instructions for removing and installing the power button with fingerprint reader.

Palm-Rest Assembly Procedures

Steps for removing and installing the palm-rest assembly.

Software and Drivers

Supported Operating Systems

Lists supported operating systems for the XPS 16 9640.

Drivers and Downloads Guidance

Guidance on obtaining and installing drivers and downloads.

BIOS Setup Configuration

Entering BIOS Setup

Instructions on how to access the BIOS setup utility.

BIOS Navigation Keys

Explains the keyboard keys used for navigation in BIOS setup.

F12 One Time Boot Menu

Instructions on accessing the F12 boot menu.

System Setup Options Overview

Overview of various BIOS setup options available.

Updating the BIOS

Instructions on how to update the system BIOS.

System and Setup Passwords

Explains system and setup passwords for computer security.

Managing BIOS Passwords

Steps to set, change, or delete system and setup passwords.

Clearing BIOS Passwords

Instructions for clearing system and BIOS passwords.

Troubleshooting Your XPS 16 9640

Handling Swollen Li-ion Batteries

Safety and handling procedures for swollen laptop batteries.

Locating Service Tag

Guidance on finding the Service Tag for support.

Pre-boot Diagnostics

Overview of pre-boot diagnostics for hardware checks.

Built-in Self-Tests (BIST)

Details on built-in self-tests like M-BIST and LCD BIST.

System Diagnostic Lights

Lists system diagnostic LED codes and their meanings.

Operating System Recovery

Information on using SupportAssist OS Recovery for system issues.

RTC Reset and Power Cycle

Procedures for Real-Time Clock reset and Wi-Fi power cycle.

Draining Residual Flea Power

Procedure to drain residual power for safety and troubleshooting.

Getting Help and Contacting Dell

Self-Help Resources

Lists self-help resources like the Dell website and My Dell app.

Contacting Dell Support

Information on how to contact Dell for sales, technical support, or service.

Dell XPS 16 9640 Specifications

General IconGeneral
GPUNVIDIA GeForce RTX 4050 Laptop GPU or NVIDIA GeForce RTX 4060 Laptop GPU
RAMUp to 64GB
StorageUp to 2TB PCIe NVMe SSD
Operating SystemWindows 11 Pro or Home
Ports1x 3.5mm Headphone/Microphone Combo Jack, 1x SD card reader
WirelessBluetooth 5.2
Webcam1080p
WeightStarting at 2.2 kg (4.85 lbs)

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