SERVICE FOR YOUR METER
hBefore sending in your meter we recommend you give one of
our trained technicians a call. Many times troubleshooting
can be taken care of over the phone. Call us at
877-DELMHORST
hPack your meter securely. Enclose a purchase order or letter
with a brief description of the problem.
hThere is no need to call us for a return authorization number
if you are within the U.S. Customers outside the U.S. must
contact us for more specific instructions prior to returning
a meter.
hInclude your name, address, daytime phone and fax
numbers or e-mail address. If you believe the meter is
under warranty, please provide the original sales slip or
invoice.
hShip via UPS, Express Mail, Priority Mail, or any
overnight courier who provides prompt service. Do not use
standard parcel post.
hInsure your instrument for its full value and ship prepaid.
We are not responsible for damage in transit.
hWe do not accept COD shipments or cover any incoming
freight or duty charges on returned merchandise.
hTurnaround time on repairs is approximately two weeks.
hWe will call you with an estimate if you specifically request
one, or if we determine that the meter may be too costly
to repair.
hNon-warranty repairs will be returned via UPS/GROUND,
unless you have already established an alternate shipping
method. Payment may be made by credit card. We accept
Visa/Mastercard and American Express. When your repair
is complete, we will contact you for the credit card infor-
mation.
hWarranty repairs will be returned at no charge, if shipped
within the U. S., via UPS/GROUND. Freight charges for
expedited services (Federal Express, UPS/1DAY,
UPS/2DAY, etc…) are the customer’s responsibility and
will be charged as per the above terms.
12
F-2000 owners manualB&W:F-2000 owners manual out 4/8/09 3:18 PM
Delmhorst® F-2000 Digital Hay Moisture Tester Package, C16283 • enasco.com/farmandranch/
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