DeLonghi PAC EX120 - User Manual

Questions and Answers

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David WebbAug 9, 2025
Why is my DeLonghi Air Conditioner running but not cooling?
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  Marcus ClineAug 9, 2025
  There could be several reasons why your DeLonghi Air Conditioner isn't cooling. Check if windows, doors, or drapes are open and close them. Ensure there isn't a heat source like an oven or hair dryer in the room and eliminate it. Make sure the air exhaust hose is correctly attached to the back of the unit. Also, the dust filters might be clogged, so clean or replace them. Finally, consider whether the unit's cooling capacity is suitable for the room size.
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Donald RoweAug 15, 2025
How to fix a DeLonghi PAC EX120 that won't turn on?
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  Denise HensonAug 15, 2025
  First, make sure the DeLonghi Air Conditioner is properly plugged into a working power outlet. If it is plugged in, check if there is a power outage in your area and wait for the power to be restored. If the above steps do not solve the issue, the internal protection device may have been triggered, in that case you should call the help centre.
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Matthew JohnsonAug 20, 2025
Why DeLonghi PAC EX120 doesn't start immediately after restart?
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  Riley LopezAug 20, 2025
  If your DeLonghi Air Conditioner doesn't start for about 3 minutes after being restarted, this is normal. There is an internal device that delays startup to protect the compressor. Simply wait, and the unit will start automatically.
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Jeremy BeasleyAug 27, 2025
What to do if DeLonghi PAC EX120 Air Conditioner works for a short time?
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  psparksAug 27, 2025
  If your DeLonghi Air Conditioner only works for a short time, it might be due to an obstructed or bent air exhaust hose. Make sure the hose is correctly positioned, keeping it as short and straight as possible, and remove any obstructions. Also, check for any obstructions outside that might be blocking the air exhaust and remove them.
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John JohnsonSep 1, 2025
How to get rid of bad smell from DeLonghi PAC EX120 Air Conditioner?
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  Robert MitchellSep 1, 2025
  An unpleasant odor from your DeLonghi Air Conditioner may be due to clogged dust filters. Clean or replace the filters as described in the manual.

Summary

WARNINGS

Essential Safety Requirements

Outlines crucial safety practices for operating the air conditioner.

CONTROL PANEL AND OPERATION

Control Panel Descriptions

Explains the function of each button and indicator on the control panel.

Appliance Operation Modes

Details on using Air Conditioner and Dehumidifier modes, and turning the appliance on/off.

REMOTE CONTROL FUNCTIONS

Special Functions

Explains Real Feel, Silent Function, and Timer programming.

REMOTE CONTROL OPERATION

Remote Control Overview

SELF-DIAGNOSIS

TROUBLESHOOTING

DeLonghi PAC EX120 Specifications

General

Cooling Capacity	12000 BTU/h
Energy Efficiency Ratio (EER)	2.6
Weight	32 kg
Refrigerant	R290
Fan Speeds	3
Control Type	Remote Control
Cooling Power (W)	3500 W
Energy Efficiency Class (Cooling)	A
Air Flow (High Speed)	350 m³/h
Product Colour	White
Functions	Cooling, Dehumidifying, Fan
Power Supply	220-240V / 50Hz
Operating Temperature (Cooling)	18°C to 35°C