Delphi Connect - Page 39

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No email alerts
received
Invalid or no
e-mail address
entered for
desired alert
Check e-mail address is
correct for desired alert
Alerts not
enabled
Check that the type of
alert expected has been
enabled in app.
No text message
(SMS) alerts
received
Invalid or no
mobile number
entered for
desired alert
Check that mobile number
is entered correctly in
alert settings
Alerts not
turned
enabled
Check that the type of
alert expected has been
enabled in settings
Receiving
text message
(SMS) has not
been allowed
on mobile
phone
Check phone for a message
requesting permission
to send alert messages
to phone, or, remove and
re-enter mobile number in
the desired alert, this will
generate a text message
to the mobile phone,
follow the directions in
the message to allow alert
messaging to your phone