D. Device cannot be
switched on
1. Check that the power cord and power adapter are
properly connected, and make sure there is power to the
power outlet.
2. Try restarting the DAC, or reconnecting the power supply
after a power failure.
3. If the problem persists, you can contact the manufacturer
and we provide detailed solutions.
E. Input signal not recognised
1. Ensure that the format and sampling rate of the input
signal matches the format supported by the DAC.
2. Check the input connector and connecting wires to
make sure there is no damage or poor contact.
F. The computer cannot
recognize the USB device.
1. Ensure that the latest USB driver for the DAC is installed.
2. Check the USB cable and port to make sure the
connection is good and undamaged.
3. Try replacing the USB cable or using a different USB port.
Phenomenon Solution
14
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