Cannot hear Bluetooth music
Solution Refer to Page
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Your Bluetooth mobile device is not paired with HEOS 1. Follow the pairing procedure. 45
0
HEOS 1 is off. Connect HEOS 1 to AC power or turn on the HEOS 1 battery by pressing battery power button for 2 seconds.
Check the AC power outlet is working.
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HEOS 1 battery is fully depleted. Check the battery gauge. Recharge the battery. 61
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The HEOS 1 is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS 1. 45
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The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS 1. -
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The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the
HEOS 1 speaker.
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Cannot attach battery
Solution Refer to Page
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Make sure bottom cover not is installed on HEOS 1 speaker. 43
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Make sure no foreign object stuck in speaker/battery connection mechanism. -
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Be sure to line up red dots before attempting clockwise rotation to lock. 43
Contents Setup Use Troubleshooting Status LED Appendix
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