Denon HEOS 7 HS2 User Manual

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Wireless Speaker
Owner’s Manual
HEOS 7 HS2
HEOS 5 HS2
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Contents
Setup Use Troubleshooting Status LED Appendix
1

Denon HEOS 7 HS2 Specifications

General

RMS rated power	- W
Audio output channels	- channels
Bluetooth	Yes
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	1
Apple Lightning docking connector	-
USB connector type	USB Type-A
Product color	White
Volume control	Digital
AC input voltage	100 - 240 V
Power source type	AC

Weight and Dimensions

Depth	479 mm
Width	203 mm
Height	164 mm

Summary

Introduction

HEOS System Overview

Describes the HEOS wireless multi-room sound system and its capabilities.

Getting Started

System Requirements

Details the prerequisites for installing the HEOS speaker, including network setup.

Network Requirements

Specifies the need for a working wireless or ethernet network and high-speed internet.

Controller Requirements

Lists minimum requirements for iOS and Android devices to control the HEOS system via the app.

Understanding Your HEOS Speaker

HEOS Speaker Identification

Identifies the HEOS speaker itself.

Included Accessories and Manuals

Lists and describes the items included in the HEOS speaker box.

Speaker Front Panel

HEOS 7 Front Panel Details

Details the front panel components of the HEOS 7 speaker.

HEOS 5 Front Panel Details

Details the front panel components of the HEOS 5 speaker.

Speaker Controls

Volume and Mute Functions

Explains the function of the volume up/down and mute buttons on the HEOS speakers.

HEOS 7 Headphone Output

Details the headphone output feature available only on the HEOS 7.

Speaker Back Panel

Power and Connectivity Ports

Details power input, network, USB, and AUX connections on the back panels.

Control Buttons and Status LED

Explains the function of Bluetooth and Connect buttons and the status LED.

Speaker Placement Guidelines

Optimal Speaker Positioning

Provides guidelines for optimal placement of HEOS speakers for best sound and connectivity.

Setup and App Installation

Powering Your HEOS Speaker

Instructions on how to connect the power cord and plug in the speaker.

Installing the HEOS App

Explains the importance of the HEOS app and where to download it for mobile devices.

Initial HEOS Speaker Setup

Connect Mobile Device to Network

Ensures the mobile device is connected to the desired wireless network before setup.

Prepare for Setup

Advises to have the audio/setup cable ready and launch the HEOS app.

Adding Speaker to Wireless Network

Guides on adding the speaker to the wireless network using the HEOS app.

Expanding Your HEOS System

Adding Wired HEOS Devices

Instructions for connecting HEOS devices using an Ethernet cable for wired setup.

Adding Wireless HEOS Devices

Steps to add additional wireless HEOS devices through the HEOS app's settings menu.

Using Your HEOS Speaker

Selecting a Room or Speaker

Guides on how to select a specific HEOS device to control within the app.

Music Playback Sources

Listening to Internet Radio

Explains how to access and play internet radio streams via the TuneIn service.

Playing Mobile Device Music

Instructions for playing music files directly from a smartphone or tablet.

Networked Music Playback

Streaming from PC or NAS

Details how to stream music from computers or Network Attached Storage devices.

AUX Input Playback

Connecting and Playing Audio

Instructions for connecting and playing audio from external devices via the AUX input.

USB Music Playback

Playing Music from USB Storage

Guide on how to play music files from a FAT32 formatted USB storage device.

Bluetooth Audio Playback

Pairing Bluetooth Devices

Step-by-step instructions for pairing a mobile device with the HEOS speaker via Bluetooth.

HEOS Account Management

Understanding HEOS Accounts

Defines a HEOS account and explains its benefits for managing music services.

Managing Your HEOS Account

Provides steps to change location, password, or manage account sign-out.

Streaming Music Services

Adding Music Services

Details how to add supported online music services to the HEOS system using the HEOS app.

Configuring Music Services

Instructions for modifying settings of online music services, including signing out and in.

Input Management

Renaming Inputs

Guides on renaming default input names to better identify connected audio sources.

Hiding Inputs

Explains how to hide unused inputs from appearing in the HEOS app's input list.

Device Management

Managing Phone Display

Describes how to hide smartphone or tablet entries from the "Music Sources" menu.

Using HEOS 7 Headphones

Details how to connect headphones to the HEOS 7 speaker for private listening.

Multi-Room Audio Features

Grouping Rooms for Synchronized Playback

Provides steps on how to group HEOS devices to play the same music simultaneously in different rooms.

Managing Room Groups

Ungrouping Rooms

Explains how to remove a HEOS device from a group, allowing it to play independently.

Party Mode Setup

Grouping All Rooms

Details the gesture method to group all HEOS rooms for synchronized playback.

Exiting Party Mode

Ungrouping All Rooms

Describes the gesture to ungroup all HEOS rooms and exit Party Mode.

Stereo Pairing

Creating a Stereo Pair

Instructions on how to create a persistent stereo pair from two grouped HEOS speakers.

Configuring Stereo Pair Settings

Finalizes the stereo pairing by confirming settings and exiting edit mode.

Stereo Pair Adjustments

Renaming Stereo Pairs

Guides on how to rename a created stereo pair of HEOS speakers.

Adjusting Stereo Balance

Explains how to adjust the audio balance between left and right speakers in a stereo pair.

Stereo Pair Configuration

Swapping Speaker Channels

Details how to swap the left and right audio channels for speakers in a stereo pair.

Removing Stereo Pairs

Instructions on how to unpair stereo speakers and revert them to individual units.

Now Playing Queue Management

Queue Operations

Describes options for adding songs to the queue, like Play Now, Play Next, and Add to End.

Queue Editing

Rearranging Song Order

Explains how to change the order of songs in the music queue by dragging and dropping.

Removing Songs from Queue

Details how to remove individual songs or multiple selected songs from the music queue.

Queue and Playlist Operations

Clearing the Queue

Instructions for clearing all tracks from the current music queue.

Saving Music Playlists

Guides on how to save the current song queue as a HEOS playlist for later recall.

Repeat and Shuffle Playback

Explains how to enable or disable repeat and shuffle playback modes.

HEOS Favorites

Adding Favorite Stations

Instructions on how to add a selected online music station to the HEOS Favorites list.

Removing Favorite Stations

Details the process of removing stations from the HEOS Favorites list via the app.

Speaker Settings and Adjustments

Renaming HEOS Speakers

Guides on how to rename individual HEOS speakers in the app for easier identification.

Changing Wireless Network

Explains how to switch the speaker's network connection between Wi-Fi and Ethernet.

Audio and Light Settings

Speaker Equalizer Adjustments

Details how to adjust the treble and bass settings for the speaker's audio output.

Audio Quality Settings

Explains how to select transcoding options (Normal/High) to optimize audio stream reliability.

Status Light Brightness Control

Guides on how to control the brightness of the front panel status light, including turning it off.

Advanced Speaker Settings

Network Configuration Options

Covers advanced network configuration options like interface, wireless settings, and IP addresses.

Wireless Power Saving Feature

Explains the Wireless Power Savings feature and its power saving mechanism.

System Updates and Information

Firmware Upgrade Process

Instructions on how to check for and install firmware updates for the HEOS device.

Device Information (About)

Provides access to view technical details about the HEOS device's hardware, software, and device information.

System Software Updates

Updating HEOS Software

Details how to update the HEOS device and controller app for new features and enhancements.

Advanced HEOS Features

Mobile Music Sharing

Explains the "Music Sharing" feature to share local music with other HEOS users on the network.

Wireless Performance Check

Guides on checking and improving the wireless connection quality and signal strength of the HEOS device.

Troubleshooting and Diagnostics

Submitting Diagnostic Information

Explains how to send diagnostic information to Denon technical support for troubleshooting.

Resetting the HEOS App

Details how to reset the HEOS control app to its original state without reinstalling.

Power Management Options

HEOS Power Modes Explained

Describes different power saving modes like Quick Start, Deep Standby, and Off.

Basic Troubleshooting

Network Connection Issues

Provides solutions for speakers that cannot connect to the network, including using audio or Ethernet cables.

Bluetooth Troubleshooting

Bluetooth Pairing Problems

Offers solutions for issues encountered when pairing a Bluetooth mobile device with the HEOS speaker.

No Bluetooth Audio Output

Provides troubleshooting steps for when no sound is heard from Bluetooth connections.

Audio Playback Troubleshooting

Resolving Audio Interruptions

Solutions for music cutting out or experiencing delays, related to internet connection or interference.

Fixing AUX Input Delay

Explains the cause of audio delay with AUX input and how to avoid it.

Audio and Network Troubleshooting

Resolving AUX Input Distortion

Addresses distortion issues with the AUX input, often due to high source volume levels.

WPS Network Setup

Details the steps for connecting the HEOS speaker to a wireless router using the WPS Push Button method.

Speaker Reset and Restore

Resetting Your HEOS Speaker

Explains how to reset the speaker, clearing network info and EQ but retaining software.

Restoring Factory Defaults

Guides on restoring the HEOS speaker to its original factory settings, including a caution about data loss.

Support and Contact Information

Denon Customer Support Details

Provides contact information for HEOS by Denon customer support in various regions.

Status LED Guide

Device Operation LED Status

Details LED meanings for device operations like Off, Plug in, On, and Change Network.

Setup LED Status

Covers LED status for 'Setup' operations like Not connected and Cable connection OK.

Update and Error LED Status

Details LED status meanings for 'Update' and 'Error' conditions.

Reset and Configuration LED Status

Covers LED status for 'Reset' operations and Ready-Not Configured state.

Error and Volume/Mute LED Status

Details LED status meanings for various 'Errors' and 'Volume Change', 'Mute' states.

WPS and Power Management LED Status

Covers LED status for 'WPS' and 'Power Management' operations.

Bluetooth LED Status

Details LED status meanings for 'Bluetooth' pairing and connection states.

Audio Format Support

Supported File Types and Codecs

Lists audio file formats, sample rates, codecs, and bit rates supported by the HEOS system.

HEOS 7 Specifications

HEOS 7 Technical Details

Provides detailed technical specifications for the HEOS 7 speaker, including wireless, general, and power details.

HEOS 7 Dimensions and Weight

Displays the physical dimensions and weight specifications for the HEOS 7 speaker.

HEOS 5 Specifications

HEOS 5 Technical Details

Provides detailed technical specifications for the HEOS 5 speaker, including wireless, general, and power details.

HEOS 5 Dimensions and Weight

Displays the physical dimensions and weight specifications for the HEOS 5 speaker.

Important Information

Trademarks and Logos

Lists trademarks and logos related to Google Play, Apple, Amazon, and Bluetooth.