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Dewhot NDCT16DH - User Manual

Dewhot NDCT16DH
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16lt
Constant Temperature
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Summary

Important Information

Gas Leak Detection and Response

Emergency procedures for gas leaks, including turning off supply, extinguishing flames, and ventilating.

Burn-back Procedure

Instructions for handling flame burn-back incidents, including immediate shutdown and reignition steps.

Gas Pressure Regulator Requirements

Specifies the required operating pressure of 2.8 kPa and compliance with SANS 1237 for regulators.

Product Guarantee and Registration

Information on product registration requirements using invoice and Certificate of Compliance (COC).

Parts Identification Diagram

Controller and Pilot System Components

Identification of controller box, LCD screen, pilot assembly, pilot jet, pilot tube, and gas valve.

Burner and Support Components

Identification of battery box, jet bar test point, burner washer, and burner components.

Component Identification Diagram

Temperature and Flow Sensors

Identification of various temperature sensors (85°C, 110°C, outlet) and the water flow sensor.

Geyser Casing and Internal Parts

Identification of cover, chimney box, radiator, and inlet water valve components.

Technical Specifications Overview

Key Functions and Features

Constant Hot Water Supply

Unit maintains set water temperature regardless of flow or inlet temperature changes.

Temperature Memory Functionality

Controller remembers previous temperature settings, improving startup reaction time.

User-Friendly Temperature Adjustment

Allows simple adjustment of hot water temperature in 1°C increments via a button.

Efficient Pilot Ignition System

Pilot ignites first, then main burner, with pilot shutting off to save gas.

Solar Geyser Backup Capability

Can be used with solar water heaters to boost temperature in colder months.

Flame Out Safety Sensor

Automatically cuts off gas if flame/burner extinguishes or sensor fails.

Low Water Pressure Start-up

Activates from a water flow of 3lt/min, suitable for low pressure applications.

Over-Pressurisation and Freezing Protection

Protects unit by releasing pressure if supply exceeds 10 Bar, or prevents freezing damage.

Automatic Gas Usage Adjustment

Adjusts gas usage based on water usage for improved efficiency.

Appliance Safety Guidelines

Proper Ventilation Requirements

Ensures adequate air supply to prevent fire, explosion, or asphyxiation risks.

Flammable Materials Warning

Warning against handling, using, or storing combustible materials near the geyser.

Weather Box and Flue Installation

Guidance on using weather boxes and flues for proper operation and warranty.

Water Temperature Setting Advice

Advises considering safety and energy savings when setting temperature; burn risks above 52°C.

Burn Risk Temperature Exposure

Details time-temperature exposure limits to prevent severe burns from hot water.

Gas Type and Leak Detection

Detecting Gas Leaks During Installation

Steps to take if a gas leak is detected, emphasizing evacuation and contacting professionals.

Installation Procedures

Flue and Cover Installation

Requirements for flue installation, cowls, and preventing rain entry.

Gas Geyser Mounting Guidelines

Guidelines for securely mounting the geyser to the wall using appropriate fixings.

Water Supply Requirements

Specifies requirements for clean, potable water free from contaminants and scale.

Optimal Gas Geyser Location

Recommendations for optimal placement, considering ventilation and clearances.

Water Pressure and Gas Testing

Minimum Water Pressure and Flow Guidelines

Specifies the minimum required water pressure (14 psi) and flow rate (2.5 L/min) for operation.

Mandatory Gas Supply Leak Testing

Mandates leak testing of the geyser and its connections at operating pressures before first use.

Critical Safety Warning

Prohibition of Open Flame Leak Testing

Strict prohibition against using open flames for gas leak detection due to severe safety risks.

Venting and Operational Tips

Separate Venting Requirement

Prohibits connecting to existing vents; requires separate venting for the geyser.

Venting System Clearance

Specifies a minimum 1-meter clearance from any venting system during installation.

Troubleshooting Slow Water Flow

Explains that insufficient water flow prevents the geyser from igniting.

Water Pressure Balancing

Recommends installing a pressure regulating valve for balanced water pressure.

Demountable Fittings for Servicing

Suggests using demountable fittings for easier servicing and disconnection of water lines.

Installation Safety Precautions

Regular Pipe and Hose Inspection

Advises regular inspection of gas pipes and hoses for secure joints and cracks.

Shut-off Valve Procedure

Procedure to turn off the gas shut-off valve in case of specific incidents or failures.

Flammable Material Accumulation Warning

Warning against accumulating flammable materials like paper or rags near the appliance.

Flammable Liquids and Vapors Prohibition

Prohibition of storing or using flammable liquids and vapors near the gas appliance.

Nearby Appliance Shut-off

Recommends shutting off nearby appliances to prevent ignition of vapors by the gas burner.

Adjusting Over-Pressurisation Valve (OPV)

Instructions for adjusting the OPV by unscrewing the grubscrew until water drips out.

Basic Geyser Operation Guide

Battery Installation

Step-by-step guide for inserting the D cell battery into the battery box, noting polarity.

Water Supply Activation

Instructions to open the cold water valve or main water supply before operation.

Gas Supply Activation

Guidance on opening the gas cylinder and shut-off valves to supply gas to the unit.

Temperature Adjustment Method

Explains that temperature is adjustable via the digital control panel settings.

Recommended Temperature Setting

Recommendation for initial temperature setting (40-45°C) to maximize efficiency.

Critical Installation Prohibition

Critical safety instruction prohibiting indoor installation of the gas appliance.

Operational Safety Warnings

Air Circulation Warning

Warning against using the geyser in areas lacking adequate air circulation.

Gas Leak Immediate Action

Immediate action required upon detecting a gas leak: turn off the gas valve.

Extended Absence Procedure

Advice to turn off gas supply and geyser when leaving for extended periods.

Hot Surface Caution

Caution that the geyser body can become hot during operation and should not be touched.

Foreign Object Insertion Prohibition

Prohibition of inserting foreign objects into the geyser's exhaust or air inlet.

Abnormal Combustion Indicators

Guidance on identifying abnormal combustion (yellow flame) and immediate corrective actions.

Freezing Prevention

Instruction to drain the geyser in freezing temperatures to prevent damage.

Adjusting Water Temperature

Temperature Control via Panel

Explains temperature regulation is done via the front control panel settings.

Using External Water Mixers

Mentions that mixers can also be used to adjust water temperature at the outlet.

Peak Temperature Achievement

Clarifies that peak water temperatures are achieved when the burner is active.

Control Panel Adjustment Method

Instructions to use UP/DOWN arrows on the control panel to set desired temperature.

Incremental Temperature Changes

Details that temperature adjustments are made in 1°C increments using control buttons.

Optimizing Geyser Temperature Settings

Minimizing Cold Water Addition

Advice to set temperature to minimize the need for adding cold water, saving gas.

Initial Temperature Setting Guide

Provides initial temperature setting recommendations based on pipe run length (e.g., 42°C for <3m).

Hottest Water Tap Location

Notes that water temperature is highest at the tap nearest to the gas geyser.

Pre-Use Temperature Testing

Emphasizes testing water temperature by hand and warns hotter settings increase injury risk.

Over-Temperature Auto Shut-off

Explains the safety feature that shuts off gas if temperatures exceed 75°C.

Minimum Water Flow Requirement

States the minimum water flow rate (3 L/min) required for the appliance to function.

Maintenance and Care

General Maintenance Recommendations

Suggests professional maintenance ensures longevity and problem-free operation; periodic checks advised.

Prohibited Actions During Maintenance

Warning against operating if issues are suspected and prohibiting children from handling the appliance.

Post-Maintenance Verification

Instructs to verify proper operation by turning on the hot water tap after maintenance.

Coastal Environment Corrosion Prevention

Recommends specific cleaning and sealing for electronic contacts in coastal areas.

Cleaning Instructions

Appliance and Remote Cleaning

Instruction to clean appliance and remote using only a damp soft cloth; avoid chemicals.

Storage and Labeling Precautions

Advises against storing items on the unit and not removing labels during service.

Water Filter Cleaning Procedure

Step-by-step guide for cleaning the water filter: turn off, remove, clean, reassemble, turn on.

Main Burner Cleaning Caution

Specifies that main burner cleaning must always be performed by a Registered LPG Installer.

Annual Burner Inspection

Recommendation for annual visual inspection of main burners and checking for clean flame.

Vent Blockage Check

Instruction to check air supply and vent terminal for blockages or debris.

Extended Shutdown Procedures

Procedures for extended shutdowns: turn off power/gas, drain unit if freezing risk exists.

Troubleshooting Symptoms

Ignitor Ticking Without Flame

Symptom: Pilot ignites but ignitor keeps ticking, indicating a fault.

Pilot Ignition Failure with Gas Smell

Symptom: Pilot ignites but no flame, E1 error, and gas smell, indicating sensor issue.

Continuous Firing Without Flame

Symptom: Unit fires continuously without flame or error, suggesting a faulty controller.

Low Battery Indicators

Symptom: Faint firing with PA, BA, or 6A codes indicates flat batteries.

Intermittent Flame and Reignition

Symptom: Flame ignites, heats, then drops away and attempts reignition, possibly due to panel/box issues.

Low Temperature Output

Symptom: Low temperature output (35-38°C) may indicate high water flow or undersupply of gas.

Further Troubleshooting Symptoms

Erratic Temperature Fluctuations

Symptom: Erratic temperature fluctuations suggest a faulty flow sensor.

Pilot Fires, Main Burner Fails

Symptom: Pilot fires but main burner does not, indicating a faulty gas section or wiring.

Sudden Cold Water During Use

Symptom: Unit becomes cold during use due to flat batteries or high gas pressure.

Unit Resets to 45 Degrees

Symptom: Unit resets to 45°C, possibly due to high water pressure spikes or high pre-set temperature.

Repeated Firing and Failure

Symptom: Unit repeatedly fires and fails, indicating a faulty gas section wiring loom.

Error Code Handling

Initial Error Display Actions

Initial steps for handling displayed error codes: turn off, remove battery, wait, then reopen.

Persistent Error Code Actions

If errors persist, turn off, note code, and contact technical service.

Persistent Error Resolution Steps

Procedure for persistent errors: turn off, note action, and attempt operation again.

Safety Caution During Error Handling

Safety warning: Do not attempt repairs; only a Registered LPG Installer should perform them.

Error Code Guide (E0, E1, E2, E4)

Error E0 Diagnosis and Solution

Error E0: Accidental flameout, sensor failure. Check gas pressure, sensor, or controller.

Error E1 Diagnosis and Solution

Error E1: No flame signal detected. Check gas pressure, sensor, pilot tube, or controller.

Error E2 Diagnosis and Solution

Error E2: 20 min shut off. Normal operation: close and re-open tap.

Error E4 Diagnosis and Solution

Error E4: Flame signal without water flow. Check gas pressure, valve, and perform pressure test.

Error Code Guide (E5, E6, E7, E8)

Error E5 Diagnosis and Solution

Error E5: Faulty output water temp sensor. Check sensor connection or replace.

Error E6 Diagnosis and Solution

Error E6: Sensor short circuit or temp over 85°C. Check pressure, flow, or sensors.

Error E7 Diagnosis and Solution

Error E7: Gas flow unstable, switched off 5 times. Check gas pressure, controller, or batteries.

Error E8 Diagnosis and Solution

Error E8: Low water flow (<3L/min) or overheat sensor open circuit. Check pressure or valve.

Error Code Guide (EA, EB, EE, LED, PA;BA;6 A)

Error EA Diagnosis and Solution

Error EA: Open circuit of input water temperature sensor. Check wire or replace sensor.

Error EB Diagnosis and Solution

Error EB: Damaged controller CPU. Change loom, LCD screen, or controller.

Error EE Diagnosis and Solution

Error EE: Controller malfunction. Replace the controller unit.

LED Flash Indicator

Indicator LED FLASH signifies flat batteries. Replace batteries.

Low Battery Indicators (PA, BA, 6 A)

Indicators PA, BA, 6A signify low battery. Replace batteries.

Installer Compliance and Responsibilities

User Installation Responsibility

User ensures installation by registered LPG installer, receives briefing and COC.

Installer Compliance Requirements

Installer must comply with SANS 10087-1, provide briefing and Certificate of Compliance.

Overview

This document describes a Dewhot 16lt Constant Temperature gas geyser, an appliance designed for on-demand hot water supply, primarily for outdoor installation and operation with LPG. The manual emphasizes safety, proper installation, and maintenance to ensure efficient and long-lasting performance.

Function Description

The Dewhot 16lt Constant Temperature gas geyser provides a continuous supply of hot water at a consistent temperature. It is designed to operate on LPG (Liquefied Petroleum Gas) and is specifically manufactured for outdoor installation. The appliance features a digital display that allows users to set and maintain the desired water temperature automatically, regardless of changes in water flow or incoming water temperatures.

Key operational features include:

  • Constant Hot Water Supply: The geyser automatically adjusts to maintain the set water temperature, ensuring a consistent hot water experience.
  • Temperature Memory Function: The internal CPU remembers previous temperature settings, allowing for quicker startup and consistent user experience.
  • Easy Operation: Temperature can be adjusted in 1°C increments with the touch of a button on the digital control panel.
  • Pilot Ignition: The pilot burner ignites first, followed by the main burner. The pilot then turns off, which helps to conserve gas.
  • Flame Out Sensor: This safety feature automatically cuts off the gas supply if the flame unexpectedly extinguishes or is no longer detected by the sensor, preventing gas leaks.
  • Low Water Pressure Start-Up: The appliance can activate with a water flow as low as 3 liters per minute, making it suitable for various water pressure conditions.
  • Over Pressurization/Freezing Protection: The geyser is designed to protect itself by releasing pressure if the water supply exceeds 10 Bar. Additionally, a specific procedure involving the over-pressurization valve (OPV) can be followed to prevent damage from freezing temperatures by allowing a small amount of water to be pushed out.
  • Automatic Gas Adjustment: The geyser intelligently adjusts its gas consumption based on water usage, using less gas when less water is required, thereby increasing efficiency.
  • Solar Geyser Backup: The appliance can be used in conjunction with solar geysers and a solar-to-gas valve to boost water temperature during winter or cloudy days.

Usage Features

The Dewhot gas geyser is designed for straightforward use, with a focus on safety and efficiency.

  • Installation: It must be installed outdoors by a registered LPG installer in accordance with SANS 10087-1 and local regulations. Proper ventilation is crucial, and the appliance should not be installed indoors. A weather box is recommended for all installations to maintain the warranty. It should be securely mounted to a wall, at least 1400mm off the ground, with sufficient space for servicing and away from combustible surfaces.
  • Water Supply: The appliance requires clean, potable water free of corrosive chemicals, sand, dirt, or other contaminants. Inlet water temperatures should be between 0°C and 45°C. A minimum water pressure of 14 psi (0.5 Bar) and a flow rate of 2.5 liters/min are required for operation. Insulating hot and cold water lines is recommended for energy conservation and freeze prevention. A 400-600kPa pressure regulating valve on the cold water supply is advised for municipal feeds to balance water pressure.
  • Gas Supply: The gas type must match the specification (LPG), and sufficient gas pressure (2.8 kPa) is required. A shut-off valve should be installed on the gas line.
  • Startup Procedure: To start, insert a D cell battery into the battery box, open the cold water valve, and then open a hot water tap. The geyser should attempt to ignite. If gas is not immediately available (e.g., due to an airlock in long gas lines), multiple cycles may be needed, or the gas bleeder valve can be used.
  • Temperature Setting: Users can adjust the water temperature using the digital control panel. It is recommended to set the temperature between 40-45°C to maximize efficiency and avoid overheating, which would necessitate adding cold water. For longer pipe runs, a slightly higher temperature may be needed to compensate for heat loss. Water temperatures above 52°C can cause severe burns, so caution is advised, especially in households with children, disabled, or elderly individuals.
  • Safety Warnings: Never operate the geyser without adequate air supply or if the flue terminal is not properly installed. Do not store flammable materials near the geyser. In case of a gas leak, immediately turn off the gas supply, extinguish all flames, avoid electrical switches, ventilate the area, and contact a registered LPG installer or fire department. Do not attempt to repair the appliance yourself. The body of the geyser can become hot during operation; only touch the control panel.

Maintenance Features

Regular maintenance is essential for the safe and efficient operation of the Dewhot gas geyser.

  • Annual Checks: A certified gas technician should perform annual checks of the burner, relief valve, water filter, and flue system. This helps prevent carbon monoxide dangers, excessive hot water temperatures, and other hazardous conditions.
  • Visual Inspection: Regularly inspect the area around the geyser to ensure a safe operating environment and check for any damage or dents. Listen for abnormal sounds during operation; a light humming sound is normal.
  • Gas/Water Leak Checks: Periodically check for gas and water leaks. A soapy water solution can be used on all connections and fittings; bubbles indicate a leak.
  • Water Filter Cleaning: The cold water supply filters should be cleaned once a year. This involves turning off the appliance and water supply, unscrewing the water fitting, pulling out the filter, removing particles with a soft brush, rinsing it, and then reassembling.
  • Burner Inspection: Visually check the main burners annually. The flame should be a clean blue. A yellow flame indicates abnormal combustion, requiring immediate shutdown and contact with a qualified installer. Ensure the air supply and vent terminal are not blocked.
  • Cleaning: Clean the appliance and remote control with a damp soft cloth, then dry. Do not use abrasive brushes or chemicals. Do not splash water on the remote controls.
  • Coastal Environments: For installations near the coast, it is highly recommended to have a gas installer remove the cover and spray electrical contact cleaner on all electronic contacts. Once dry, apply an electrical sealant like Q30 to seal joints and prevent corrosion. This step should only be performed when the geyser is off.
  • Extended Shut-Down/Vacation: If the geyser is left unused for an extended period, turn off the power and gas supply. If freezing temperatures are expected, drain the geyser and piping. After a long shut-down, the geyser should be serviced and checked before reuse.
  • Error Code Guide: The manual provides a comprehensive error code guide to help diagnose issues. If an error code is displayed, users should turn off the hot water tap, remove the battery, wait two minutes, and then turn it back on. If the error persists, note the code and contact Dewhot Technical Service. Users are cautioned against attempting repairs themselves.

Dewhot NDCT16DH Specifications

General IconGeneral
ModelNDCT16DH
CategoryWater Heater
BrandDewhot
TypeTankless
Temperature ControlDigital
Power16 kW
Installation TypeWall-mounted
Safety FeaturesOverheat Protection
Water Flow Rate8 L/min