What to do if there is a jam in the banknote reader of my DIEBOLD NIXDORF Cash Register?
- MMelissa Williams MDAug 3, 2025
If a banknote jam occurs in the banknote reader of your DIEBOLD NIXDORF Cash Register, first clear any banknote jam in the input unit. Then, lift the upper part of the banknote reader and hold it. Remove the jammed banknotes. To reach the banknotes more easily, turn the green handwheel, which will transport any jammed notes in the banknote reader. Finally, close the banknote reader, close the two bent-lever closures, and shut the cover.




