8. Appendix A - Troubleshooting and frequently asked questions 30
How many channels does the HD-IP470 support? 30
What level of recording and streaming performance is achievable? 30
What recording functions does the HD-IP470 support? 30
What indicative recording times and streaming rates are achievable? 30
What bearers can the HD-IP470 use to transmit video to EdgeVis Server? 31
How does EdgeVis Server licensing work in relation to the HD-IP470? 31
What web browser can I use for the setup? 31
What if I need to restore the encoder to default factory settings? 31
What if the encoder can’t connect to my Vodafone Business Surveillance Server? 31
9. Appendix B - Troubleshooting camera discovery issues 32
What makes and models of IP camera does the encoder support? 32
What if I cannot see my camera listed when I search for cameras? 32
What if I cannot successfully add the IP camera? 32
What if I don’t know the IP address (or login details) of my IP camera? 33
Setting the IP address on a camera to function with an encoder 33
Setting the IP address of a port to function with an existing camera 33
What if my IP camera supports multiple video streams? 33
Camera Compatibility Guide 33
10. Appendix C – Vehicle Installation 35
Dimensions and fixings for in-vehicle installation 35
Connecting the HD-IP470 to a vehicle battery 35
11. Appendix D – Technical Specification and connectors 36
CE COMPLIANCE STATEMENT 37
12. Next steps… 38
Installing a viewing client 38
Configuring the streaming parameters 38
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