If problems not listed in the table occur or recommended solu ons do not work, please contact
the service centre.
ERROR CODES
Fault
Code
Fault Descrip
on
Fault
Code
Fault Descrip on
F1 Compressor IPM error
P8 Zero-crossing fault detec
on
F2 PFC/IPM error PA Return air sensor temperature abnormal prote on
Coil tube overload protec on(outdoor)
Compressor running out of step
Abnormal refrigerant circula on
F5 Loca on detec on loop failure PH Exhaust temperature protec on
F6 PCB communica on error E0 Sensor on suc on pipe error
F7 Coil sensor error (outdoor) E1 Temperature sensor error
F8 Sensor on suc on pipe error E2 Sensor error on indoor coil tube
Phase current over current protec on
P1 Over-heat prote on on top of compressor E6 Temperature sensor error(outdoor)
P2 Dc bus voltage Under voltage protec on E7 Fan motor error(outdoor)
AC Input voltage protec on
AC over-current protec on
AC under voltage protec on
Reversing fault of four-way valve
P6 Coil tube overload protec on Eb Fluoride de ciency protec on
P7 Defrost protec on on coil tube
In dehumidi ca on (dry) mode, the
ambient temperature is low.
Ensure that the room temperature is
above 17°C for dry mode.
There is direct sunlight.
Use curtains to reduce heat from the sun.
The cooling or hea ng
e
ect is poor
Doors or windows are open; there are a
lot of people; or in cooling mode, there
are other sources of heat (e.g. fridges)
Close doors and windows; increase air
condi
oning power
The lters screen is dirty.
Clean or replace the lter screen.
The air inlet or outlet is blocked.
Clear obstruc ons; make sure the unit is
installed as per the instruc ons
The air condi oner is
leaking
The unit is not straight
Use a spirit level to check the unit is
horizontal, if not remove from the wall and
The drain pipe is blocked
Check the drain pipe to ensure it is not
blocked or constricted.
Compressor does not
work.
Overheat protec
on opera onal .
Wait for 3 minutes un
l the temperature is
lowered, and then restart the machine.
The remote control
does not work.
The remote control is not aligned with
the direc
on of the remote-control
receiver.
Let the remote control get close to the air
condi
oner, and make sure that the
remote control directly faces to the
direc on of the remote-control receiver.
Ba eries poor. Replace ba eries.