14
TROUBLESHOOTING
Problem Cause Solution
The air conditioner
does not operate.
No power supply. Connect to a functioning
power supply socket &
switch on.
Error code E4 is shown,
indicating the internal
water container is full.
Empty the internal water
container. (Refer to ‘water
drain’ section)
The start timer function is
active.
Press the power button
to deactivate the timer
function.
The air conditioner
does not seem to
operate efciently.
The air conditioner is in
direct sunlight/
Close the curtains.
Windows or doors are
open.
Close the windows and
doors.
The lters are dirty. Clean the lters.
The air inlets or outlets
are blocked.
Remove the blockage.
The room temperature is
below the set tempera-
ture.
Lower set temperature.
The air conditioner is
noisy.
The air conditioner is not
level.
Place the air conditioner
The compressor does
not work.
The overheat protection
is activated.
Wait 30 minutes until the
temperature has de-
creased, then turn the air
conditioner on again.
Note: Compressor op-
eration begins 3 minutes
after the unit is switched
on.
The remote control
does not function.
The distance between
the remote control and
the air conditioner is too
great.
Move closer to the air
conditioner. Aim the
remote control directly at
the control panel.
The batteries are at. Replace the batteries.