To Next PageTo Next PageWhat to do if the main lamps aren't working, and there are no flames or smoke in my Dimplex Indoor Fireplace?
If the main lamps aren't working and there are no flames or smoke, it could be due to no water in the water tank. Refill the water tank following the instructions under Maintenance, ‘Filling the water tank’. Also, check that the plug is correctly connected to the wall socket and that Switch ‘A’ is in the ‘ON’ position.
How to fix a low flame effect on a Dimplex Indoor Fireplace?
If the flame effect is too low on your Dimplex Indoor Fireplace: * Increase the flame level by slowly turning the Control knob to the left. * The Metal Disc in the transducer might be dirty; clean the Metal Disc with the soft brush supplied. * Ensure the wire from the Transducer Unit is directed to the back of the sump and sits in the side slot exiting the sump; if it's sitting over the metal disc, this can cause a problem.
How to reduce excessive smoke from the Dimplex Indoor Fireplace flame effect?
If the flame effect has too much smoke, the flame effect setting might be too high. Turn the flame effect Control knob to the right, about ¼ of a turn at a time, and allow the flame generator some time to adjust to the new setting.
General| Product Name | Dimplex ENG56-600 |
|---|---|
| Category | Indoor Fireplace |
| Type | Electric Fireplace |
| Flame Effect | Yes |
| Voltage | 120V |
| Remote Control | Yes |
| Flame Technology | LED |
| Frequency | 60 Hz |
| Thermostat | Yes |
| Wattage | 1500W |
| Heating Area | Up to 400 sq ft |
| Installation Type | Wall Mount |
Provides an overview of the Dimplex electric fire and the importance of reading the user guide for safe operation and maintenance.
Details critical safety precautions, including overheating, damage, location, electrical safety, and user responsibilities.
Covers essential usage guidelines such as water type, surface level, operational sounds, power surges, and cleaning recommendations.
Recommends chimney cleaning and flue blocking for optimal fire efficiency and reduced heat loss.
Ensures all packing is removed and confirms the supply voltage matches the heater's requirements before installation.
Guides on positioning the stove, connecting the power cable, and plugging into a suitable outlet.
Step-by-step instructions for correctly connecting the transducer, lamps, and associated cabling.
Details the procedure for filling the water tank with filtered water and securing the cap properly.
Instructs on placing the fuelbed correctly onto the water tank and mist nozzle.
Explains the location and function of manual controls for power, flame effect, and heat settings.
Controls the main power supply to the fire; must be in the 'ON' position for all operations.
Manages flame effect and heat output levels, indicated by audible beeps for each setting.
Adjusts the thermostat to maintain a desired room temperature, controlling the heating output.
Regulates the intensity of the flame effect, allowing for more realistic visual output.
Guide on how to set the thermostat for rapid room heating and maintaining desired temperature.
Details the overheating protection feature and the procedure for resetting the unit.
Provides tips for adjusting the flame effect for realism and managing water consumption.
Instructions on using the remote control to activate flame effects and heat settings.
Key reminders on water, surface level, draining, and lamp checks before and during use.
Comprehensive steps for refilling the water tank when it becomes empty to restore flame effect.
Continues the water tank refilling process and guides on reassembling the unit.
Procedure for identifying and replacing faulty lamps that affect the flame and smoke effect.
Safety warning and recommendation for cleaning key components like the water tank, sump, and air filter.
Detailed instructions for cleaning the internal surfaces of the water tank and its cap.
Step-by-step guide for cleaning the sump, transducer, metal discs, and nozzle.
Instructions for removing, rinsing, drying, and reinserting the air filter.
Provides warranty details, contact information for support, and website addresses.
Offers guidance on the environmentally responsible disposal of electrical appliances.
Lists the various patents and patent applications protecting the Optimyst product range.
Addresses common causes for the flame effect failing to start, such as power or water issues.
Solutions for a weak flame effect, including adjusting controls or cleaning the transducer.
Identifies potential causes for smells, like stale water or using unfiltered water.
Provides guidance on adjusting settings if the smoke effect is excessive.
Troubleshooting steps for when the main lamps fail, indicating potential water or power issues.
Details the terms and duration of the express warranty for personal and non-domestic use.
Lists conditions that void the warranty, such as misuse, unauthorized repairs, or improper operation.
Outlines statutory consumer rights under Australian and New Zealand laws for product quality.
Explains the process for lodging a warranty claim, including required information and contact methods.
Describes the company's commitment to repair or replace products under valid warranty claims.
Informs about potential service call fees for warranty inspections or repairs based on location.
