Why is the heating element glowing red in my Dimplex EWF-SS Indoor Fireplace?
Small glowing sections of the heating element in your Dimplex Indoor Fireplace are normal. However, if larger glowing sections are causing the heater to trip the thermal cutout, unplug the unit, discontinue use, and replace the heater assembly.
Why does my Dimplex Indoor Fireplace heater emit an odor?
A brief odor from your Dimplex Indoor Fireplace heater after initial use is normal, as it burns off dust accumulated during manufacturing or operation. If the odor persists or seems unusual, it could indicate a defective heater assembly, which would need replacement.
What to do if my Dimplex EWF-SS Indoor Fireplace is not turning on in Manual Mode?
If your Dimplex Indoor Fireplace isn't turning on in Manual Mode, there might be several reasons. First, check the fuse/breaker panel to ensure there's incoming voltage from the electrical wall socket. Other potential causes include a defective Main On/Off/Remote switch (which would need replacement), a defective circuit board (also requiring replacement), or loose wiring (check the wiring connections).
What to do if my Dimplex Indoor Fireplace is not turning on in Remote Mode?
If your Dimplex Indoor Fireplace isn't turning on in Remote Mode, first ensure the remote control is initialized to the fireplace. If not, initialize the remote control. Also, the remote control might be defective, install a new battery into the handheld transmitter and re-configure remote where necessary. A defective circuit board could also be the cause, requiring replacement.
Why does my Dimplex EWF-SS Indoor Fireplace heater fan run continuously?
If the heater fan in your Dimplex Indoor Fireplace runs continuously, it could be due to loose wiring (trace wiring in unit), a defective heater on/off switch (replace heater on/off switch), a defective heater assembly (replace heater assembly), or a defective thermostat (replace thermostat).
Why is there light leaking around the log set of my Dimplex Indoor Fireplace?
Light leaking around the log set of your Dimplex Indoor Fireplace suggests that the log set is not positioned properly. Check the log set for proper fit.
What causes grinding or excessive noise when my Dimplex Indoor Fireplace heater is off?
Grinding or excessive noise when your Dimplex Indoor Fireplace heater is off can occur if the moving flame rod is hitting or rubbing against internal components. Ensure the rod is straight, properly mounted in the bracket, and spinning freely away from other components. Replace if necessary. A defective flame motor could also be the cause, requiring replacement.
Why is my Dimplex EWF-SS Indoor Fireplace flame shuttering?
If the flame in your Dimplex Indoor Fireplace is shuttering, it could be due to a defective flame motor, which would need replacement.
Why is my Dimplex Indoor Fireplace heater fan on but there is no heat?
If your Dimplex Indoor Fireplace heater fan is running but there's no heat, it could be due to a defective thermostat, which would need replacement. Loose wiring (trace wiring in unit) or a defective heater assembly (replace heater assembly) could also be the cause.
Why are the lights dim in the room when my Dimplex EWF-SS Indoor Fireplace is on?
If the lights dim in the room when your Dimplex Indoor Fireplace is on, it's likely because the unit is drawing close to the circuit's current rating. Try moving the unit to another outlet or installing it on a dedicated 15 amp circuit.
Overview of the wireless remote control system for the fireplace.
Steps to pair the remote transmitter with the fireplace receiver.
Detailed steps for replacing the heater assembly unit.
General| Brand | Dimplex |
|---|---|
| Model | EWF-SS |
| Category | Indoor Fireplace |
| Language | English |
To Next Page