Dimplex EWF-SS - User Manual

Questions and Answers

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David FarleyAug 21, 2025
Why does my Dimplex Indoor Fireplace circuit breaker trip?
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  thomasmelissaAug 22, 2025
  Your Dimplex Indoor Fireplace circuit breaker might be tripping due to a short in the unit's wiring. In this case, trace the wiring in the unit. It's also possible that additional appliances are exceeding the current rating of the circuit breaker or fuse. Try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit.
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Brandon CookSep 4, 2025
Why are the lights dim in the room when my Dimplex EWF-SS Indoor Fireplace is on?
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  jonesginaSep 4, 2025
  If the lights dim in the room when your Dimplex Indoor Fireplace is on, it's likely because the unit is drawing close to the circuit's current rating. Try moving the unit to another outlet or installing it on a dedicated 15 amp circuit.
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Keith TaylorSep 2, 2025
Why does my Dimplex EWF-SS Indoor Fireplace power cord get warm?
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  pittsshannonSep 2, 2025
  The power cord of your Dimplex Indoor Fireplace may get slightly warm during normal operation when the heater is on. However, if the cord gets hot to the touch, it indicates a defective power cord that should be replaced.
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Amy IbarraSep 1, 2025
Why is my Dimplex EWF-SS Indoor Fireplace heater not turning off?
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  Ana NashSep 1, 2025
  If your Dimplex Indoor Fireplace heater isn't turning off, it could be due to a defective heater on/off switch, which would need replacement. It might also be caused by loose wiring (trace wiring in unit), a defective remote control (replace remote control), or a defective circuit board (replace circuit board).
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swelchAug 30, 2025
Why is my Dimplex EWF-SS Indoor Fireplace heater not turning on?
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  Juan HernandezAug 30, 2025
  If your Dimplex Indoor Fireplace heater isn't turning on, it could be due to a defective heater assembly, which would need replacing. Alternatively, the heater on/off switch might be defective and require replacement.
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Matthew DavisAug 29, 2025
Why does my Dimplex EWF-SS Indoor Fireplace turn on and off by itself?
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  Lindsay McgeeAug 29, 2025
  Your Dimplex Indoor Fireplace might be turning on and off by itself because the remote control has a similar frequency to other remotes in the area, in this case replace the remote control. It could also be due to radio frequency disturbance from outside sources, replace hand held remote control and receiver board where necessary. Another possibility is a defective circuit board, which would need to be replaced.
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David LopezAug 27, 2025
Why does my Dimplex EWF-SS Indoor Fireplace heater fan run continuously?
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  Krista BurgessAug 27, 2025
  If the heater fan in your Dimplex Indoor Fireplace runs continuously, it could be due to loose wiring (trace wiring in unit), a defective heater on/off switch (replace heater on/off switch), a defective heater assembly (replace heater assembly), or a defective thermostat (replace thermostat).
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Kenneth LongAug 27, 2025
What to do if my Dimplex Indoor Fireplace is not turning on in Remote Mode?
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  Trevor VangAug 27, 2025
  If your Dimplex Indoor Fireplace isn't turning on in Remote Mode, first ensure the remote control is initialized to the fireplace. If not, initialize the remote control. Also, the remote control might be defective, install a new battery into the handheld transmitter and re-configure remote where necessary. A defective circuit board could also be the cause, requiring replacement.
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Kristina JohnsonAug 25, 2025
What to do if my Dimplex EWF-SS Indoor Fireplace is not turning on in Manual Mode?
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  William WilliamsAug 26, 2025
  If your Dimplex Indoor Fireplace isn't turning on in Manual Mode, there might be several reasons. First, check the fuse/breaker panel to ensure there's incoming voltage from the electrical wall socket. Other potential causes include a defective Main On/Off/Remote switch (which would need replacement), a defective circuit board (also requiring replacement), or loose wiring (check the wiring connections).
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Kristin TerryAug 23, 2025
Why does my Dimplex Indoor Fireplace heater emit an odor?
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  Jordan LeeAug 23, 2025
  A brief odor from your Dimplex Indoor Fireplace heater after initial use is normal, as it burns off dust accumulated during manufacturing or operation. If the odor persists or seems unusual, it could indicate a defective heater assembly, which would need replacement.